Overview
Join our team as a Member Service Representative, where your enthusiasm and organizational skills will shine! In this vital role, you will serve as the friendly face and efficient communicator at our front desk, providing exceptional customer support and ensuring smooth office operations. Your proactive approach will help foster a welcoming environment for members, visitors, and staff alike. This paid position offers an exciting opportunity to develop your administrative expertise while making a positive impact every day.
Responsibilities
- Greet members, visitors, and callers with professionalism and warmth, creating a positive first impression
- Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately
- Perform data entry tasks with accuracy using productivity software such as Microsoft Office and Google Workspace
- Maintain organized filing systems, including document management and record keeping
- Support office management activities, including calendar management, appointment scheduling, and correspondence handling
- Assist with clerical duties such as proofreading documents, managing office supplies, and filing important records
- Provide excellent customer service by addressing questions promptly and courteously, ensuring member satisfaction
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and data entry tools
- Excellent phone etiquette and communication skills across diverse audiences
- Experience with office management tasks such as calendar coordination and filing systems
- Bilingual abilities are highly desirable to serve a diverse community effectively
- Previous office or administrative experience, including front desk or medical/dental receptionist roles
- Technical proficiency in using multi-line phone systems and productivity software to streamline daily operations
- Exceptional organizational skills with keen attention to detail in proofreading and record keeping
- Ability to manage time effectively to prioritize tasks in a fast-paced environment
This role is perfect for motivated individuals eager to grow their administrative skill set while delivering outstanding service. We value energetic team players who thrive on organization, communication, and helping others succeed. Join us today to be part of an inspiring environment committed to excellence!
Pay: $22.51 - $27.10 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
