Job Description: Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.
Job Duties:
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Ability to fulfill all duties listed for a Customer Experience Advocate
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May carry out all opening and closing procedures in the absences of store management
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May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
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May represent management in resolving customer service issues
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Responsible for completing all mandatory and regulatory training programs
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Perform other duties as assigned
Education:
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Minimum: High School Diploma (or currently enrolled) or GED
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Preferred: AS Degree or Higher
Experience:
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Preferred: 2 or more years previous experience in related position
