Iowa Family Smile is been treating and serving patients for more than 6 years. We are looking for a person who has an excellent personality who can maintain our reputation.
Essential Responsibilities:
A front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing.
- Answer incoming calls using proper telephone etiquette.
-Check patients in and out. Schedule/confirm patient appointments.
- Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).
- Collect all co-payments and past due balances on date of service.
- Present financial policies and arrangements accurately to patients.
- Facilitate effective patient flow using the proper callback system.
- Identify, reference and apply insurance coverage and billing.
- Perform basic computer functions. Act in a professional manner.
- Other duties as assigned.
Required Skills & Experience
- Six months of similar job experience.
- Demonstrate ability to assume Patient Services Representative’s essential responsibilities.
- High School Diploma or equivalent.
- Demonstrate knowledge of effective scheduling.
- Comply with protocols and standards.
- Demonstrate and promote superior customer service skills.
- Ability to multi-task.
- Exercise basic knowledge of dental terminology.
- Support corporate vision and strategy
Iowa Family Smiles provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Iowa Family Smiles provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Note: We have two locations in Iowa. Our another location is in Des Moines. This position required travelling between offices.
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
