This recruitment will remain open until September 11, 2026.The agency reserves the right to make a hiring decision at any time after the initial screening date on August 18, 2026. It is in the applicant’s best interest tosubmitmaterials as soon as possible.
Make a Difference: Protect Consumers & Join Our Dynamic Team!
The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Market Conduct Researcher (Functional Program Analyst 3) position. This role is within the Company Supervision Division and is based out of our Tumwater Office.
We are an employer of choice! Here’s why:
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Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
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Impactful career: Make a daily difference in the lives of countless Washingtonians.
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Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
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Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.
About the Position
Are you a curious, analytical professional who enjoys digging into data, uncovering trends, and turning complex information into meaningful action? Do you have experience in the insurance industry and an interest in how insurance companies operate and serve consumers? If so, this may be the opportunity for you.
The Washington State Office of the Insurance Commissioner (OIC) is seeking a Market Conduct Researcher (Functional Program Analyst 3) to join our Market Conduct Oversight team. In this role, you will help ensure insurance companies doing business in Washington comply with state laws and regulations and that their practices are fair and appropriate for Washington consumers.
You’ll take on meaningful, complex work that combines insurance expertise, data analysis, regulatory research, critical thinking, and problem-solving. You’ll examine company records and regulatory filings, analyze consumer complaint and market data, identify trends and potential areas of concern, conduct Healthcare Benefit Manager (HCBM) data reviews, and help develop recommendations and regulatory actions. Your work may also contribute to broader market analysis and consumer protection efforts across the state.
This is a great opportunity for someone who enjoys working independently while collaborating with regulatory professionals, insurance companies, providers, and other state and federal regulators. You’ll have the opportunity to continually expand your knowledge of insurance regulation, emerging marketplace issues, analytical tools, and best practices while contributing to work that directly supports the OIC’s mission.
Why you may be a good fit
You may thrive in this position if you:
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Bring professional experience in the insurance industry and understand how insurance products, operations, or regulatory requirements intersect with consumer protection.
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Enjoy researching, analyzing, and connecting the dots across large or complex datasets, documents, filings, and other sources of information.
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Have a natural curiosity and are comfortable asking questions, investigating potential issues, and following the evidence wherever it leads.
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Can interpret laws, regulations, policies, and technical information and translate your analysis into clear findings and recommendations.
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Are comfortable working with data and analytical tools and are interested in using technology to identify trends, outliers, and emerging issues.
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Can manage detailed work independently, exercise sound judgment, and communicate your findings clearly to both technical and non-technical audiences.
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Value accuracy, confidentiality, professionalism, and integrity—especially when working with sensitive regulatory information.
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Enjoy continuous learning and are energized by a role where the issues, data, and regulatory landscape are constantly evolving.
Experience with regulatory compliance or examinations, healthcare benefit plans, market conduct, data science or research, NAIC systems, or tools such as TeamMate, ThoughtSpot, or Snowflake is a plus. Professional designations such as MCM, FLMI, CIE, or AIE are also valued.
Most importantly, we’re looking for someone who can combine strong insurance knowledge with analytical curiosity and sound judgment—someone who wants their work to have a real impact on consumers and the insurance marketplace in Washington.
If you’re motivated by challenging questions, meaningful analysis, and public service, we invite you to consider joining the Market Conduct Oversight team.
This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 3 vacancies in the next sixty days.
This is a Washington General Service position. The monthly salary range for this position is $5,240 - $7,044.
Benefits & Perks
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Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
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Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
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Wellness programs: Invest in your well-being with on-site resources and initiatives.
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Work-life balance: Flexible schedules with telework opportunities.
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Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
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Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
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Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
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And more! Explore our website for additional benefits: https://www.insurance.wa.gov
Required Qualifications:
Six (6) years* of professional experience with progressive responsibility in the insurance industry
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Two (2) years of experience must include data analysis, database management and reporting
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Intermediate level skills in Microsoft Office Suite and Adobe Acrobat
Preferred/Desired Qualifications:
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MCM, FLMI, CIE, or AIE designations.
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Experience working for HMOs, HCSCs, Life and Annuity insurers, Disability insurers, or P&C insurers.
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Experience using NAIC iSite+.
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Experience using auditing, analytics and cloud-based platforms such as TeamMate, ThoughtSpot and Snowflake.
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Experience with contract management, drafting and/or review of legal documents
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Experience with data analysis, research and/or data science concepts
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Experience with regulatory compliance or examinations
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Experience health care benefit plan design, distribution, or administration.
Academic Degree Equivalency Chart
Degree
Years of Relevant Experience Equivalency
Associate’s Degree
2 years of experience
Bachelor’s Degree
4 years of experience
Master’s Degree
5 years of experience
- A degree in data science, business administration, finance, accounting, or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.
Ready to join us?
Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!
Welcome to the OIC
Submit your application today and take the first step towards a rewarding career at the OIC!
Cover Letter: Required
Resume: Required
