We are seeking a trustworthy, reliable, self-starter to join our Print, Direct Mail and Digital Marketing Firm!
In this role, you are a core member of the Team. We need someone who is a proficient communicator, driven, enjoys the work, great interpersonal skills, and someone who can create positive and effective relationships with our clients. We have a friendly laid-back culture, and we are looking for someone who wants to grow with our company.
Essential Duties:
- Manage correspondence, scheduling appointments, coordinating meetings, and handling incoming calls and emails.
- Interact with customers via phone, email, and in-person to assist with orders and questions.
- Process of print and digital orders. Follow through until delivered.
- Invoicing
- Serve as a primary point of contact for internal and external inquiries, providing timely and professional responses. Relay messages and information accurately and efficiently.
- Review and prioritizes work requests using Project Management software.
- Learn fast and be proactive at keeping on top of tasks.
- Proofreading
- Good Sales & Marketing hustle to stay on top of customers and provide great service as needed.
Required Skills/Abilities:
- Excellent verbal and written communication skills (phone skills)
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Demonstrated time management skills and ability to work efficiently in a fast-paced environment.
- Ability to anticipate work needs and interact professionally with clients
- Excellent organization
- Proficient in Microsoft Office and related software’s
- CRM Management knowledge a plus
- Proofreading
- Customer Service 1 Year (required)
- QuickBooks
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to commute/relocate:
- West Berlin, NJ 08091: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- QuickBooks: 1 year (Preferred)
- Microsoft Office: 1 year (Required)
Work Location: In person
