Fulfillment Center Manager – Inbound
See What We’re All About
As one of the nation’s largest suppliers of appliance and HVAC parts, we like to do things a little differently. At Encompass, we believe in building a team that feels more like family—not the kind you see once a year, but the kind you count on every day.
We serve both businesses and consumers through our B2B and B2C divisions, helping repair technicians, manufacturers, home warranty providers, and DIYers get the parts they need—fast and securely. As Parts Town Home, we’re part of the powerhouse Parts Town family, bringing innovation, exceptional service, and a commitment to a safe and efficient work environment in the residential parts space.
First and foremost, we’re looking for people who live our core values and prioritize customer service—that’s key. But we also value enthusiasm, integrity, and the courage to embrace change—all while keeping safety at the heart of everything we do.
We’re interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us growing, innovating, and ensuring a safe, supportive workplace for all team members.
We’re proud to be recognized for our growth and innovation, and we’re always looking for driven team players who are ready to roll up their sleeves, go the extra mile, and help maintain a culture where safety and excellence go hand in hand. If that sounds like you, let’s talk—Apply Today!
Perks
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The Encompass Family – check out Who We Are to become a part of it!
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Team member appreciation events and recognition programs
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Casual dress code
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All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered!
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Team Member discounts on our merchandise plus a variety of other cool special deals with our suppliers.
The Job at a Glance
The Senior Inbound Fulfillment Center Manager is responsible for leading all inbound operations at Encompass' new state-of-the-art fulfillment center in Atlanta. This role oversees receiving, customer returns, pack-upon-receipt, kitting, inspection, and inventory put-away while ensuring operational excellence, inventory accuracy, safety, and productivity.
As a senior leader, this individual will play a critical role in establishing and scaling a new operation by building high-performing teams, developing standardized processes, and driving continuous improvement initiatives. The position partners closely with Inventory Control, Transportation, Quality, Procurement, and other cross-functional teams to ensure inbound operations effectively support business growth and deliver exceptional customer service.
This is an outstanding opportunity for an experienced operations leader who thrives in fast-paced environments and has a passion for team development, process optimization, data-driven decision-making, and operational excellence.
Key Responsibilities
Leadership & Team Development
Lead, coach, and develop inbound managers, supervisors, team leads, and associates.
Inbound Operations Management
Oversee all inbound operations, including receiving, unloading, inspection, customer returns, pack-upon-receipt, kitting, and inventory put-away.
Inventory & Quality Management
Performance & Continuous Improvement
Demonstrated success managing inbound operations, including receiving, inventory put-away, returns, and material handling.
Bachelor's degree in Supply Chain Management, Logistics, Business, Industrial Engineering, Operations Management, or a related field preferred. Equivalent combination of education and relevant experience will be considered.
Work Environment & Schedule
Flexibility to work extended hours, evenings, weekends, and peak business periods as business needs require.
At Encompass, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The annual salary range for this role is based on including but not limited to qualifications, experience, equipment, shift, and geographical location. Encompass is a pay for performance-company. In addition to base pay, some roles offer a bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid holidays, paid parental leave, and professional development opportunities.
Encompass Supply Chain Solutions, Inc., welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
