Health Insurance Client Services Representative (Licensed)
Job Type: Part-Time (Opportunity to Grow into Full-Time)
Location: Florida (In-Person)
Compensation: Base salary plus performance-based commissions and incentives
About the Role
We are seeking a compassionate, dependable, and service-oriented professional to join our growing team. This position focuses primarily on supporting existing clients, managing policy renewals, providing ongoing customer service, and assisting individuals and families with their health insurance needs.
The ideal candidate enjoys building relationships, communicating effectively, and delivering exceptional client support throughout the year.
Responsibilities
- Manage client renewals and retention activities
- Build and maintain strong client relationships
- Assist clients with health insurance options and enrollment support
- Follow up with clients to ensure satisfaction and continued coverage
- Respond to policy questions, updates, and service requests
- Maintain accurate client records and documentation
- Support clients during renewals and qualifying life events
- Generate and manage new client opportunities as assigned
- Collaborate with team members to provide excellent customer service
Qualifications
- Active Health Insurance License required
- Strong communication and interpersonal skills
- Customer-focused and professional demeanor
- Organized with strong attention to detail
- Comfortable communicating by phone, email, and text
- Ability to manage multiple client interactions and follow-ups
- Experience in insurance, client retention, account management, or customer service preferred
- Reliable, dependable, and committed to helping clients
- Interest in long-term professional growth within the company
Benefits
- Flexible part-time schedule
- Opportunity for advancement into a full-time role
- Ongoing training and support
- Performance-based commission and incentive opportunities
Work Location
In Person
Pay: $18.00 - $25.00 per hour
Work Location: In person
