IT Service Desk Technician
Open-ended contract opportunity to join an IT Service Desk team supporting a modern environment. This could be an excellent opportunity for someone looking to join an enterprise level organization and work with the latest technology.
IT Service Desk Technician Responsibilities
- Support a Windows environment including Office 365, Windows 10, Active Directory
- Setup workstations and PCs including configuration and software installation
- Image and configure Windows 10 devices
- Responsible for management of network devices, VoIP, Active Directory accounts, Exchange email, and a variety of other applications
- Troubleshoot technical issues for end users remotely and provide hands on support
- Install, configure, and maintain operating systems
- Software configuration and updates
- Support peripherals including printer networking
- Network connectivity support
IT Service Desk Technician Requirements
- Associates degree required, Bachelors preferred
- Must have at least 1 year of IT support experience, preferably in a helpdesk role
- Experience with Active Directory, O365, and Windows OS
- Must be able to communicate effectively with end users and other team members
- Firm understanding of DNS and DHCP
- CompTIA A+ or Microsoft Operating Systems Certification preferred
Job Types: Full-time, Contract
Pay: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Ability to Commute:
- Knoxville, TN 37923 (Required)
Work Location: Hybrid remote in Knoxville, TN 37923
