About VHI Transport
VHI Transport is seeking an experienced Accounts Receivable & Collections Specialist to support our growing operation by managing customer accounts, collections, and company cash flow.
This role is responsible for managing a high volume of invoices and customer accounts, proactively collecting outstanding balances, resolving payment issues, and maintaining strong customer relationships.
The ideal candidate is organized, detail-oriented, and comfortable communicating with customers to ensure timely payments while helping protect company cash flow.
Responsibilities
- Manage customer accounts, aging reports, and outstanding invoices.
- Perform proactive collections follow-up with customers regarding overdue balances and payment status.
- Contact customers to obtain payment commitments and ensure timely payment resolution.
- Maintain accurate collection notes, account history, and follow-up schedules.
- Identify payment issues and escalate overdue accounts when necessary.
- Research and resolve invoice disputes and payment discrepancies.
- Work closely with Operations and Billing teams to resolve issues affecting payment.
- Review customer payment history and identify potential credit risks.
- Review customer credit requests and provide recommendations regarding credit limits and payment terms based on account history and company risk.
- Identify accounts requiring additional monitoring or attention.
- Provide AR aging updates and identify collection trends.
- Recommend improvements to reduce outstanding balances and improve cash flow.
Qualifications
- 2+ years of Accounts Receivable, Collections, Billing, or related accounting experience.
- Experience managing multiple customer accounts and performing collections activities.
- Strong understanding of aging reports, payment terms, and collection processes.
- Strong communication skills with the ability to maintain professional customer relationships.
- Ability to manage multiple priorities and work independently.
- Strong attention to detail and follow-through.
- Experience managing high-volume invoicing or customer accounts is preferred.
- Transportation, logistics, freight brokerage, or service industry experience is a plus.
Success in This Role Means:
- Reduced aging balances.
- Improved collection cycle.
- Accurate AR reporting.
- Faster resolution of payment issues.
- Better credit decisions and reduced financial exposure.
- Strong customer relationships.
This role plays a key part in protecting company cash flow by ensuring timely collections and responsible customer account management.
Pay: From $21.00 per hour
Work Location: In person
