As an Insurance Advisor, you are a senior frontline representative of the Rivian Agency. You serve as a subject matter expert, managing high-volume inbound sales while navigating the most complex insurance profiles in our book. You aren't just a salesperson; you are a high-level consultant capable of solving difficult challenges that come with high-net-worth clients and complex multi-state requirements.
You will work on the core sales team alongside our Associate Advisors and CSRs. While the daily mission is the same—closing sales and educating owners—you bring a depth of technical knowledge and industry tenure that allows you to act as a "north star" for the team, ensuring our most complex customers receive world-class protection.
This role is required to work non-standard hours, including weekends, nights, and holidays to support the vehicle delivery mission
Senior Sales Execution: Lead the charge in converting high-intent inbound inquiries into active P&C policies, consistently exceeding high-level sales targets and setting the bar for the rest of the team.-
Complex Case Management: Serve as the go-to expert for "corner case" scenarios, including high-limit policies, complex multi-policy/multi-state accounts, with unique underwriting challenges.
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Subject Matter Expertise: Act as a technical resource for the broader customer-facing Rivian teams, providing clarity on intricate insurance regulations and product nuances, while maintaining a fast-paced environment.
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Consultative Advocacy: Interact with carrier partners as a high-level advocate for our customers, ensuring even the most complex risks are placed correctly and efficiently.
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Process Leadership: Propose and help implement innovative solutions to improve the digital and manual agency processes, constantly searching for ways to increase efficiency.
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Operational Quality: Maintain meticulous documentation standards, prioritizing compliance and quality to uphold Rivian’s premium brand reputation.
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Customer Ambassadorship: Deliver service that exceeds expectations, turning complex problem-solving into long-term brand advocacy through diligent follow-up.
Experience: 5+ years of demonstrated sales experience in P&C insurance (Personal Lines).-
Licensing: Active resident P&C insurance license is required. Proven experience maintaining active non-resident licenses across a broad range of states is highly preferred.
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Technical Mastery: Deep knowledge of P&C products, underwriting guidelines across multiple carriers, and the ability to solve complex policy riddles on the fly.
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Sales Prowess: A self-starter with a “closer” mentality and a proven track record in high-volume sales organizations. No cold calling is required; you focus on closing high-intent leads.
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Composure: The ability to remain calm and consultative under pressure in a high-velocity, high-growth environment.
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Active Listening: Exceptional skills in filtering information during conversations to highlight key coverage points and build immediate trust.
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Education: BA/BS in Business, Communications, or equivalent professional experience.
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Flexibility: Willing and able to work non-standard hours, including weekends, nights, and holidays to support the vehicle delivery mission.
