Job Summary
Provides courteous, professional preparation of beverages for guests and Beverage Servers. Prepares high quality of beverages, both alcoholic and non-alcoholic, to order upon request. Takes orders and serves guests at bar according to Hotel Standards and all Local and State legal guidelines. Monitors guest to ensure safety.
What will I be doing?
As a Bartender, you are responsible for giving excellent service to our Guest and Customers.
- Provide courteous and professional service.
- Preparation of beverages for guest, alcoholic and non-alcoholic, drinks upon request.
- Take food orders
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in monitoring inventory at the bar
Specific Job Knowledge, Skill and Ability
You must possess the following knowledge, skills and abilities and be able to explain and demonstrate that you can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Ability to communicate in English, both orally and in writing, with guests and employees
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Ability to work under pressure and deal with stressful situations during busy periods.
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Ability to accomplish necessary tasks on a computer.
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Ability to work flexible schedule to include weekends and holidays.
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Meet governmental regulations dealing with the sale of alcoholic beverages.
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Meet governmental health requirements.
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Interaction with all types of people.
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Greets and serves guest in a polite professional manner according to Hotel Standards.
- Determines guest needs and suggestively up-sells beverage so as to enhance the guest experience
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Monitors guest to prevent alcohol over indulgence and ensure safety
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Records all aspects of guest order accurately and enters them into computer in order to present an accurate record of guest charges
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Collects monies due and or applies charges to guest account using POS terminal
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Maintains cleanliness and sanitation of bar service area at all times
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Prepares alcoholic and non-alcoholic beverages to order upon request
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Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
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Prepare all necessary mixers and garnishes prior to start of service and during service as needed
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Sets up bar service area with all necessary supplies prior to start of service.
- Clean and restock glassware throughout shift
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Complete end of shift revenue report and cash deposit
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Inventories all beverage and operating supplies, orders replacement items as needed
- Performs all closing duties, secures all inventory and supplies
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Follow all health, safety, and sanitation guidelines, including proper alcohol service laws (e.g., checking IDs).
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Other duties as assigned
Physical Demands
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While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms.
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The employee must have the ability to sit, stand, walk, talk, and hear.
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The employee is expected to bend, stoop, squat, kneel, climb and crawl, depending upon work tasks, and to lift up to 50 pounds given materials moved and tools used.
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Will be transporting, moving, lifting, and/or stacking of alcoholic and non-alcoholic beverages.
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Specific vision abilities required by this job include close vision, and the ability to adjust focus.
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Requires standing and walking 95% of workday.
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Considerable repetitive motion of hands, wrists, shoulders and back is required.
Education
- Any combination of education, training or experience that provides the required knowledge, skills and abilities.
- High School graduate or equivalent required.
- Certification for Food Handlers and TIPS
Experience
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One year experience as a Bartender in a hotel or free standing lounge environment
- Thorough knowledge of alcoholic beverages, cocktail recipes, glassware and equipment
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Exceptional guest service skills
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Basic computers skills
In addition, we look for the demonstration of the following key attributes:
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Quality
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Productivity
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Dependability
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Customer Focus
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Adaptability
