Job Summary:
Example: The CHW will provide liaison and engagement type services to the community in the clinic setting.
Supervisory Responsibilities:
Duties/Responsibilities:
- Care Coordination
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System Navigation
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Screenings and Assessments
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Appointment Scheduling Assistance
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Registration Assistance
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Provide Education on Services and Resources
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Outreach
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Coaching and Social Support
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Participation in Evaluation and Research
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Participation in Required Training
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Other duties as assigned
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
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Relationship and capacity building skills.
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Excellent organizational skills and attention to detail.
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Excellent time management skills with a proven ability to meet deadlines.
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Advocacy skills.
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Service coordination and navigation skills.
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Ability to function well in a high-paced and at times stressful environment.
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Proficient with Microsoft Office Suite or related software
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Bi-lingual Spanish preferred
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Evaluation and research skills
Education and Experience:
- Participation in Community Health Worker Academy or equivalent
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No other prior experience or specific education necessary
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Extended periods of standing and walking between locations in clinic
Must be able to lift up to 15 pounds at times
Have hand-eye coordination and manual dexterity to operate a keyboard, photocopier, telephone, fax etc.
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
