Overview
We are seeking a detail-oriented and energetic Collections Representative to join our financial team! This role is in-person and involves managing accounts receivable, conducting debt collection efforts, and ensuring compliance with financial regulations. The ideal candidate will possess strong communication skills, industry knowledge, and a proactive approach to debt resolution. We are willing to train the right person and are accepting entry level applicants!
Hours
Part time with the potential for full-time hours.
Duties
- Contact delinquent customers via phone to collect outstanding payments while maintaining professional phone etiquette.
- Reconcile accounts receivable data using accounting software and Excel data analysis tools to ensure accuracy.
- Negotiate repayment plans and debt relief options with customers, aiming for mutually beneficial resolutions..
- Maintain detailed records of customer interactions, payment commitments, and account statuses.
Skills
- Strong phone etiquette combined with excellent client communication skills.
- Familiarity with accounting software and financial software used in revenue cycle management.
- Understanding of accounts receivable processes, banking regulatory compliance, and financial concepts such as debits & credits.
- Demonstrated negotiation skills with the ability to close sales or resolve debts effectively while maintaining customer relationships.
Job Requirements
- Driver License or Identification Card
- Social Security Card
- Level 1 Fingerprint Card
- TB Test - Done in facility
Join our team as a Collections Representative and play a vital role in supporting our organization’s financial health through account management and exceptional client service by scheduling an interview today!
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
Experience:
- Medical Collection: 1 year (Preferred)
Work Location: In person
