Summary of Job Responsibilities
The Audio, Visual, and Collaboration Services Manager is an enterprise service manager that serves as Colorado PERA's enterprise owner for workplace collaboration technology services and provides strategic leadership for future workplace technology investments. This position leads the strategy, design, operation, and continuous improvement of Colorado PERA's workplace collaboration technologies and audio-visual services. This position is accountable for enterprise conference room technologies, live event production, executive and board meeting support, collaboration service standards, vendor partnerships, and workplace technology planning. The role partners closely with IT and business leaders to deliver reliable, high-quality collaboration experiences while developing roadmaps, standards, and investment plans that support the organization's future workplace and technology goals.
Ideal Candidate Statement
The ideal candidate combines strong technical expertise in enterprise AV and collaboration technologies with strategic leadership capabilities. They are passionate about creating exceptional workplace and collaboration experiences, excel in high-visibility executive environments, and proactively identify opportunities to improve technology, services, and user experience. They are comfortable leading cross-functional initiatives, managing vendor relationships, and influencing technology decisions across the organization. They are self-driven, proactive, and committed to continually planning and executing improvements that enhance the AV services and collaboration experiences provided across the organization.
Essential Duties and Responsibilities
Employees are held accountable for all duties of the job. Individuals must be able to perform these duties with or without reasonable accommodation.
Job Qualifications
Bachelor’s Degree in Audio Engineering, Broadcast Technology, Information Technology or related field, and 7 years relevant work experience; or an equivalent combination of education and experience
Strong experience providing AV support for live events required
Experience supporting executive-level events strongly preferred
Demonstrated experience designing AV systems for live production and corporate environments
Deep understanding of AV industry hardware and software: Crestron, Neat Bars, Microsoft Teams Rooms, Zoom Rooms
Proficiency with multi-camera video production, live switching, and streaming/encoding platforms
Strong knowledge of audio systems, including microphones, mixers, DSPs, and signal flow
AV-specific or related certifications preferred (Certified Programmer, Crestron Technician)
Working knowledge of IT systems, including Windows/Mac OS, networking, cybersecurity, and endpoint support
Ability to remain calm under pressure during live events
Professional presence when supporting executive leadership and board members
Effective interpersonal, problem solving, anticipatory, and decision-making skills
Certified Technology Specialist (CTS), CTS-D, CTS-I, Crestron, Microsoft Teams Rooms, or equivalent industry certifications.
Experience supporting conference center, board room, broadcast, streaming, or large-scale hybrid collaboration environments.
Experience participating in workplace technology planning, facility technology design, or headquarters construction projects.
Experience administering or supporting enterprise digital signage technologies preferred.
Preferred Leadership and Strategic Experience
Experience developing technology roadmaps, service strategies, and lifecycle management plans.
Experience managing technology vendors, contractors, service providers, or consulting partners.
Experience supporting procurement, contract negotiation, and technology acquisition activities.
Experience developing and managing technology operating and capital budgets.
Demonstrated ability to lead cross-functional initiatives without direct reporting authority.
Experience supporting executive leadership, governing boards, or other high-profile stakeholders.
Strong business acumen with the ability to align technology investments with organizational objectives.
Experience leading, mentoring, supervising, or developing technical staff.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Standard office environment with frequent telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine.
Occasional moving and positioning supplies in excess of 20 pounds
All employees are expected to present themselves in a professional manner in alignment with the financial services industry
Ability to sit for prolonged periods of time
Ability to operate standard PC equipment
Ability to handle stress associated with frequent deadline and tight schedules
Hybrid Work Option
Interested Candidates:
Complete the employment application online at https://www.copera.org/careers. Please have copies of your resume and cover letter available to upload.
Job Description Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or be assigned with or without notice.
Unfortunately, at this time, PERA cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.
All Colorado PERA employees are subject to PERA’s Ethics Policy and some employees are subject to the Personal Trading Policy. These policies include restrictions on outside business activities and employment and have certain requirements on personal trading. You may request copies of these policies from PERA’s talent acquisition team and any questions can be answered by PERA’s Investment Administration team.
Why Work at PERA
Colorado PERA offers more than a traditional pension career. We are a mission-driven organization with a growing focus on technology and modernization. Employees have the opportunity to do meaningful work with a real impact on over 700,000 members. From enhancing digital tools and member experiences to supporting major enterprise initiatives, employees are part of meaningful, future-focused work that blends public service with innovation. We take pride in our inclusive culture, career development opportunities, and our consistent recognition as a Top Workplace based on employee feedback. PERA is a place to connect, contribute, and be part of something bigger.
A Culture That Cares
At PERA, leveraging employee strengths and supporting strong engagement are the foundations of our culture. Employees are encouraged to grow through development opportunities and internal career movement, while also being part of an organization where people feel respected, informed, and included. Collaboration is encouraged across teams, allowing employees to learn from one another and contribute in ways that maximize their unique skills. We strive to foster an environment where employees can do their best work and feel supported by the people around them
An Employer that Invests in You
PERA invests in our employees in ways that matter; from comprehensive benefits and generous paid time-off to thoughtful everyday amenities that enhance the office experience. Employees are encouraged to continue learning through training, mentoring, and development at every stage of their careers. We champion a workplace where people feel valued, inspired, and equipped to grow.
Join Us
If you’re energized by meaningful work, motivated by an organization that evolves with a changing world and looking for an employer that invests in you, then consider joining PERA’s team. Learn more about careers at PERA at copera.org/careers.
Position Title: Audio, Visual, and Collaboration Services Manager
Division: Information Technology
Reports to: End-User Computing Manager
Job Status: Exempt, Full-time
Salary: $125,000.00 to $150,000.00 Annual, Commensurate with experience
Posting Dates: 07/31/2026 to 08/16/2026
