Arena Medical Group is seeking a friendly, organized, and professional Front Desk / Medical Receptionist to join our growing medical clinic team in Deerfield Beach. This is a full-time, in-person position for someone who enjoys working in a fast-paced healthcare environment and providing excellent patient service.
Responsibilities
- Answer and manage incoming phone calls
- Schedule and confirm patient appointments
- Check patients in and out
- Verify insurance information and collect co-pays
- Handle referrals, prior authorizations, and insurance verification
- Maintain accurate patient records and documentation
- Respond to patient questions professionally and compassionately
- Coordinate with providers and medical staff
- Perform general front desk and administrative duties
- Maintain a clean and organized reception area
Requirements
- Previous medical office or front desk experience preferred
- Fluent in English and Spanish required
- Portuguese preferred
- Strong communication and customer service skills
- Ability to multitask and stay organized in a busy environment
- Comfortable using computers, EMR systems, phones, and office software
- Professional appearance, positive attitude, and reliability
Pay: $14.00 - $20.00 per hour
Work Location: In person
