Aya has an exciting opportunity in the Durham, NC area!
Administrative Clerk
Location: Durham, NC
Job Type: Local Contract
Schedule: Full-time, Monday–Friday, 8:00 AM–4:30 PM
Contract Length: 26 weeks with the possibility to extend or convert to permanent.
Pay: $18–$21 per hour
Job Summary
We are seeking an Administrative Clerk to provide clerical and administrative support for a medical practice. This position will maintain confidential patient medical records, support medical record requests, assist with patient check-in and check-out, schedule appointments and procedures, and provide reception and customer service support.
The ideal candidate will be organized, detail-oriented, professional, and comfortable working with confidential medical information.
Required Qualifications
- High school diploma or equivalent
- At least three months of clerical or general office support experience
- Previous experience in a medical records department, medical practice, or a related role preferred
- Customer service experience preferred
- Experience with Maestro Care EMR preferred
- Familiarity with Epic or other electronic medical record systems is a plus
Key Responsibilities
- Review clinic schedules and medical charts to confirm appropriate records are available for upcoming Cardiology appointments
- Locate and review clinic notes, surgical reports, Holter and diagnostic reports, imaging, CT scans, MRIs, EKG rhythm tracings, and other relevant medical records
- Process provider and nurse in-basket medical record requests
- Request and obtain records and medical images from outside facilities
- Process, scan, upload, and organize electronic and paper medical records
- Transcribe external referrals and attach referral packets to referrals within Epic
- Request and upload medical images to Powershare or ISCV from outside facilities
- Clear the fax inbox hourly and distribute documents to the appropriate staff
- Contact patients and medical facilities to obtain missing medical records and information
- Complete medical record requests and information releases
- Create and mail image requests on CDs to patients and outside facilities
- Manage, sort, and distribute clinic, provider, and personnel mail
- Assist with reception, Master Patient Index, transcription, and electronic releases
- Check patients in and out for appointments
- Schedule appointments and procedures as needed
- Answer, direct, and forward incoming phone calls
- Follow established procedures, privacy requirements, and regulations when handling confidential information
About Aya Healthcare
Aya Healthcare is a leading healthcare staffing company dedicated to connecting talented professionals with rewarding opportunities nationwide. We provide personalized support throughout the hiring process and beyond.
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
Education:
- High school or equivalent (Required)
Experience:
- General Office: 1 year (Required)
- Clerical Office Support: 1 year (Required)
- Maestro Care EMR: 1 year (Preferred)
- Epic: 1 year (Required)
Shift availability:
Ability to Commute:
- Durham, NC 27703 (Required)
Work Location: In person
