We are looking for an experienced garden center manager who is ready to run a store. This role comes with real autonomy: you will make the daily decisions, build your team, set the tone on the floor, and have direct input into how the business operates.
We care about financial performance — and we want a manager who does too. You will have full visibility into the store's revenue and will be compensated in part based on how the store performs. Your expertise, judgment, and leadership directly affect your own earnings.
Our ideal candidate has been an assistant manager or store manager at a retail garden center and is ready to take real ownership of a well-loved location.
ABOUT BROADWAY TERRACE NURSERY
Broadway Terrace Nursery is a well-established, independently owned neighborhood nursery serving the Rockridge and Piedmont neighborhoods of Oakland. We carry a strong selection of landscape plants, bedding plants, houseplants, trees, and shrubs, and we have built a loyal customer base over many years. We are a small business with a genuine community presence — the kind of place where customers come back because they trust the people who work here.
CORE RESPONSIBILITIES
Store Performance
- Understand the store's revenue rhythm and seasonal targets; manage operations with that context in mind
- Coach the team on sales engagement and customer advising to drive floor conversion
- Manage labor scheduling to balance strong coverage with responsible payroll
- Participate in purchasing and inventory decisions that affect margin and product availability
- Communicate proactively with ownership on performance trends, risks, and opportunities
Store Operations
- Maintain daily store presentation, plant health, and floor organization to a high standard
- Establish and uphold opening and closing procedures
- Oversee plant care systems, watering schedules, and inventory condition
- Coordinate on vendor relationships, purchasing, and seasonal planning
- Monitor and report any facilities, safety, or equipment issues
Team Leadership
- Hire, onboard, schedule, and manage hourly floor staff
- Set clear expectations and coach team members toward strong performance
- Issue verbal and written warnings per the store's discipline policy
- Build a team culture grounded in accountability, plant expertise, and genuine care for the store
Customer Experience
- Model expert-level customer service and hold the floor team to the same standard
- Handle escalated customer concerns with confidence and good judgment
- Serve as a credible, knowledgeable resource on plants, design, and care
- Maintain a store environment that reflects the character of the neighborhood and the quality of our inventory
Administrative & Reporting
- Manage daily cash handling, deposits, and register reconciliation
- Submit regular inventory and operational updates
- Document disciplinary actions, incidents, and injuries using standard templates
- Maintain accurate records in Square POS
QUALIFICATIONS
Required
- 3+ years of retail management experience with direct responsibility for team performance and store operations
- Background in a retail garden center, nursery, or horticultural environment — OR a degree or certificate in horticulture, landscape design, or a closely related field
- Solid working plant knowledge: identification, care requirements, seasonal availability, and customer advising
- Experience hiring, scheduling, and managing a small team in a retail environment
- Clear, direct communication and a calm, steady presence on the floor
- Tuesday–Saturday availability; Saturday coverage is a core part of this role
- Ability to lift up to 50 lbs and work comfortably outdoors in variable conditions
Preferred
- Experience as a general manager or assistant manager at a retail garden center or independent nursery
- Familiarity with Square POS or comparable retail management platforms
- Experience managing staffing and scheduling in a seasonal business
- Strong merchandising instincts and an eye for floor presentation and plant display
COMPENSATION & BENEFITS
Pay range is $26–$32 per hour, commensurate with experience. This position can be structured as salaried exempt or hourly non-exempt depending on the candidate and mutual agreement. The Store Manager also receives a quarterly cash bonus tied to store revenue — a straightforward structure that rewards the store's performance directly.
Additional benefits include 2 weeks of paid time off, an employee discount on store merchandise, and paid sick leave in accordance with California law. Broadway Terrace Nursery does not currently offer employer-sponsored health insurance.
WORK ENVIRONMENT
This is an outdoor, on-your-feet role in an open-air nursery. You will work alongside your team through all conditions typical of the Oakland Hills. Spring and early summer are our busiest and most rewarding months — the pace is high, the store is full, and the work is visible. If you enjoy a season-driven business and the satisfaction of a well-run floor, this environment will suit you.
A note on scheduling: the standard schedule is Tuesday through Saturday, and Saturday availability is a firm requirement of the role. There is some flexibility in how the remaining days are structured, but Saturday is non-negotiable — it is our busiest day.
Pay: $26.00 - $32.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
