Front Of House Expert
Our team of In-Store Solutions Experts have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The In-Store Solutions Expert will work inside a retail store, and be the face of uBreakiFix, delivering award-winning, personalized customer experiences.
Training and Probationary Period (90 days) = $16 an hour
We welcome all who have no experience.
Commission is where the money is at. If you can bet on yourself and close those sales this position will be lucrative for anyone with drive.
If your goal is to learn repair we will provide it but know sales is also part of the job that keeps the lights on for our business.
Front of house / Electronic repair tech benefits & compensation:
- Front of house and single day repair individual
- We offer competitive pay hourly pay depending on experience.
- Commissions for sales of accessories and device protection products. Motivated individuals can easily make $500+ extra a month in commission compensation.
- Medical Benefits
- Dental Benefits
- Vision Benefits
Front of house / Electronic repair tech:
- Check in customer devices, sell personalized product solutions, and accessory sales.
- Complete technical and non-technical training including device certifications and sales training courses.
- Deliver world-class customer service
- Demonstrate uBreakiFix’s Core Values in all interactions
- Exceed customers service exceptions on a daily basis
- Meet or Exceed KPI Metrics for performance on sales.
- Complete administrative work (Follow up customer leads, organizing accessories, and keeping the store front clean.
Front of house / Electronic repair tech:
- Some knowledge in repair, sales, and customer service is good but not required. We will train the right candidate who is hungry and looking for new opportunity.
- Be able to pass a drug, background, and driving screen
- One or more years of customer service/retail sales experience preferred
- Experience in up-selling and educating customers on products
- Knowledge of the latest technology including and not limited to mobile devices, TVs, laptops, operating systems and other general electronics
- High School diploma or equivalent preferred
- Strong oral and written communication skills
- Strong teamwork and collaboration skills
- Basic knowledge of Microsoft Office
- Ability to work a flexible retail schedule
- Strong work ethic
Partnerships:
- Samsung (Certified)
- Apple (Certified)
- Google (Certified)
- HP (Certified)
- Amazon (Authorized service center)
- Asurion (Verizon, AT&T, Home Plus)
- Verizon Extended Warranty (Authorized service center)
- Square trade (Authorized service center)
- Element TV (Authorized service center)
Job Type: Full-time
Pay: $16.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Overtime pay
- Performance bonus
Work Location: In person
