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Greet each guest with sincere warmth and enthusiasm as they enter the restaurant.
Manage seating organization tools to ensure that guests are seated in a timely manner.
Communicate with all team members to ensure efficient shift operation.
Talk to guest and contribute to the experience.
Quote wait times properly and ensure guests are notified of additional delays.
Acknowledge guests who seem to be irritated by a long wait or other challenges at the front door or waiting area.
Have a thorough knowledge of seating layout of the restaurant.
Take care of responsibilities of the position and help others when possible.
Keep the work area clean and all equipment in good repair.
Thank each guest and welcome them to return.
