Front Desk / Receptionist
Pleasanton Family Wellness Center seeks a professional, compassionate, reliable Receptionist for our small integrative care center We are seeking someone who loves interacting with people, making a difference in the lives of others, and enjoys learning.
We want someone who wants to make a difference while learning the new skills!
This person is responsible for managing desk duties, including:
- welcoming each client into our office as if they were family
- providing excellent customer service when answering calls and emails, and ensuring messages are accurately recorded
- processing payments and shipping orders
- preparing medical records in advance of appointments, completing accurate medical record documentation, and maintaining medical records with current information
- obtaining clinical records via faxes, scans, and ensure records are correctly filed
- speaking with physicians and other health care professionals
- adhering to business professional writing etiquette
Treatment rooms need to be cleaned and stocked after each patient:
- appropriately setting up the treatment rooms based on patient needs
- completing daily laundry tasks
Our integrative wellness center offers professional nutritional consultations and services that frequently result in prescription nutritional supplements for our patients:
- nutritional supplements will need to be ordered, inventory priced and restocked
- requires following billing and recording protocol
- shipping supplement to patients and ensuring supplements have been received
Other duties include making sure clinic environment is clean, safe, and items are accessible to our patients.
Job Type: Part-Time with the opportunity to transition to full-time, long term
Schedule: 3 days per week; Tuesday, Wednesday and Thursday; 15 - 18 hours per week. flexible. No weekends or holidays.
Work Location: Pleasanton, single location. No remote work.
Pay: $17.00 - $20.00 per hour
Medical Specialty:
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
