Position Overview
At Ayar Law, our receptionist is more than the first point of contact—you are the welcoming face and voice of our firm. You’ll set the tone for every client interaction, ensuring that all visitors and callers feel valued, respected, and supported. This role combines front desk management, client service, and administrative responsibilities, all of which contribute to the smooth day-to-day operations of our office.
Core Responsibilities
Client & Guest Relations
- Answer, screen, and direct incoming calls promptly and professionally.
- Manage voicemail inbox, take accurate messages, and enter details into the CRM/CMS system.
- Serve as a helpful gatekeeper by addressing routine inquiries and providing information when possible.
- Greet visitors warmly, assist with check-in, and ensure they are comfortable (offer beverages, escort to meetings, etc.).
Facilities & Office Support
- Maintain conference room schedule and ensure meeting spaces are clean and prepared.
- Manage inventory and ordering of office supplies, snacks, and beverages.
- Oversee the appearance and upkeep of shared areas (lobby, coffee area, conference rooms).
- Monitor and manage postage/mailing machine funds.
Administrative & Mail Management
- Receive, sort, and distribute incoming mail and packages.
- Prepare and log outgoing mail, ensuring accuracy and proper postage.
- Support team members with administrative tasks as needed.
Skills & Attributes
- Strong front desk management and multitasking abilities.
- Excellent verbal and written communication skills.
- Professional, welcoming demeanor with a client-first mindset.
- Strong organizational and time management skills.
- Comfortable with appointment scheduling, client record maintenance, and administrative support.
Qualifications
- High school diploma or equivalent required; additional office administration training is a plus.
- Prior experience in reception or customer service preferred.
- Proficiency with office software and telephone systems.
- Ability to stay calm, composed, and professional in a fast-paced environment.
About Us
At Ayar Law, we are a team of driven, compassionate, and collaborative professionals. We value inclusivity, accountability, and professionalism, while fostering a workplace where people feel appreciated and empowered to do their best work.
We believe in working hard while creating space for fun, with perks like:
- A fully stocked kitchen
- Bi-weekly summer Ice Cream trucks
- Bonus opportunities
- A culture that celebrates diligence, attentiveness, and teamwork
Join us to make a difference, love what you do, and feel proud of where (and with whom) you’re doing it
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
