Purpose
To prepare food to order in accordance with company specifications for quality, consistency, speed, and presentation. This role is responsible for maintaining cleanliness, sanitation, and safety standards while supporting efficient operations and delivering an exceptional guest experience. FRCG requires dedication from all Team Members to ensure high standards of food quality and service
Key Responsibilities
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Prepare food items to order following established recipes, procedures, and quality standards, including proper handling of allergy-related requests
- Maintain strict adherence to all food safety, sanitation, and health code requirements in accordance with company standards and local regulations
- Maintain cleanliness, organization, and proper stocking of the workstation throughout each shift
- Safely operate kitchen equipment in accordance with company safety standards and OSHA regulations
- Complete assigned prep tasks with a focus on accuracy, freshness, and proper food handling procedures
- Follow daily prep lists as directed by management; prioritize tasks appropriately and notify management of any missing ingredients or quality concerns
- Monitor food quality throughout preparation and service; discard any products that do not meet company standards
- Work collaboratively with BOH and FOH Team Members to ensure smooth and efficient operations in a fast-paced environment
- Interact professionally with guests when necessary to ensure order accuracy and guest satisfaction
- Perform opening, mid-shift, and closing duties as assigned
- Complete all assigned side work, including daily, weekly, and monthly tasks
- Contribute to a positive guest experience by supporting timely, accurate, and high-quality food service
Core Competencies
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Food Quality & Consistency: Follows recipes, portioning, and presentation standards with precision
- Speed & Accuracy: Executes tasks efficiently while maintaining quality during high-volume periods
- Food Safety Awareness: Demonstrates knowledge of proper food handling, storage, labeling, rotation (FIFO), and temperature control
- Teamwork: Works cooperatively with Team Members to support overall restaurant operations
- Guest Focus: Handles special requests, modifications, and allergy concerns with care and urgency
- Adaptability: Adjusts quickly to changing priorities, volume fluctuations, and station assignments
- Professional Communication: Communicates clearly and respectfully with guests, coworkers, and management
- Accountability: Follows direction, accepts coaching, and takes responsibility for assigned duties
Additional Duties
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Prepare and cook menu items according to established specifications and timing standards
- Maintain proper food storage, labeling, rotation, and waste procedures
- Respond appropriately to guest questions, concerns, and allergy-related requests
- Complete assigned cleaning duties, including equipment, floors, surfaces, and storage areas
- Maintain cleanliness, safety, and sanitation standards throughout the shift
Physical Requirements
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Ability to stand and walk for extended periods (100%)
- Ability to work at approximately 36-inch work surfaces and reach within that range (75%)
- Ability to reach overhead, bend, stoop, and perform repetitive cleaning tasks (75%)
- Ability to work continuously at a fast pace under pressure while maintaining quality standards (60%)
- Ability to lift and carry items up to 50 pounds for distances up to 20 feet, occasionally involving stairs; lifting belt required (15%)
- Ability to work in high-temperature environments for extended periods
Essential Training Requirements
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Successful completion of all required hourly training, including follow shifts, demonstrations, training materials, and assigned videos
- Ongoing participation in food safety and operational training as required
Qualifications
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Ability to work in a team environment with a positive attitude
- Ability to stay organized and perform effectively in a fast-paced setting
- Ability to meet the physical demands of the position
- Must meet all applicable state and local requirements for food handling
Note
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
