Front Desk Receptionist – Beauty SalonJob Summary
We are looking for a friendly, energetic, and highly organized Front Desk Receptionist to be the face of our salon. This position is much more than answering phones—you’ll be the first impression our clients have of our business and play a key role in creating an exceptional customer experience from the moment they walk in.
The ideal candidate enjoys working with people, thrives in a fast-paced environment, is comfortable multitasking, and has a natural ability to recommend salon services and retail products. If you are outgoing, detail-oriented, tech-savvy, and love helping clients while keeping everything running smoothly, we’d love to meet you.
Responsibilities
- Welcome every client with a warm, friendly, and professional attitude.
- Open the salon at the beginning of each scheduled workday and complete all opening procedures.
- Close the salon at the end of each scheduled workday, ensuring all closing procedures are completed accurately.
- Answer incoming calls, respond to messages, and assist clients with questions and appointment requests.
- Schedule, modify, and confirm appointments while maximizing the salon schedule.
- Check clients in and out efficiently while processing payments accurately.
- Recommend salon services, memberships, and retail products to help clients achieve their beauty goals.
- Meet retail sales goals by confidently recommending products that complement the services clients receive.
- Build strong relationships with clients and provide exceptional customer service at every interaction.
- Maintain an organized, clean, and welcoming reception area.
- Coordinate with stylists and salon staff to ensure smooth daily operations.
- Assist with inventory, basic administrative tasks, and light bookkeeping when needed.
- Resolve client concerns professionally and help create positive experiences.
Qualifications
- Previous receptionist, front desk, hospitality, retail, or customer service experience preferred.
- Strong communication and interpersonal skills.
- Sales ability is required. You should be comfortable recommending salon services and retail products and consistently working toward retail sales goals.
- Excellent organizational skills with the ability to multitask in a busy environment.
- Professional phone etiquette and confidence managing multiple conversations throughout the day.
- Comfortable using computers and learning new software quickly.
- Experience with Mangomint is a plus but not required.
- Fluent in both English and Spanish is required.
- Reliable, punctual, positive, and a true team player.
Schedule
- Full-time position
- Tuesday through Saturday
- 10:00 AM – 7:00 PM
- Must be available to arrive before opening and remain after closing as needed to complete daily opening and closing responsibilities.
Compensation & Benefits
- Competitive hourly pay (based on experience).
- Performance-based bonuses for retail product sales.
- Employee discounts on all salon services.
- Complimentary salon services each month to help you maintain a polished, professional appearance while representing our brand.
- Supportive team environment with opportunities for growth.
What We’re Looking For
We’re looking for someone who:
- Loves working with people and delivering outstanding customer service.
- Is motivated by sales goals and enjoys helping clients discover products they’ll love.
- Remains calm and organized during busy periods.
- Takes initiative and doesn’t wait to be told what needs to be done.
- Can confidently open and close the salon independently.
- Has a positive attitude, strong work ethic, and a professional appearance that reflects the quality of our salon.
If you’re passionate about beauty, enjoy building relationships with clients, and want to be part of a fun, supportive, and growing salon team, we’d love to hear from you!
Pay: $15.00 - $17.00 per hour
Benefits:
Work Location: In person
