Come be a part of an outstanding team dedicated to providing approachable and accessible mental health care! A New View Counseling offers a supportive environment to all team members.
Client coordinators have the opportunity to serve their community by being the person who provides life-saving connections to therapy.
Responsibilities:
- Serve as the main point of contact for clients, providing exceptional customer service and addressing inquiries or concerns
- Coordinate and schedule appointments, meetings, and events for clients
- Support our Nurse Practitioner with ordering labs, testing supplies, etc...
- Maintain accurate client records and update information as needed
- Assist with data entry tasks, ensuring accuracy and attention to detail
- Collaborate with team members to ensure smooth project coordination
- Confidently manage direct incoming and outgoing calls
- Provide administrative support, such as filing, organizing documents, and managing office supplies
MUST HAVE EXPERIENCE:
- Experience with mental health billing and/or familiarity with medical coding
- Experience in a front office role
- Must have a warm, compassionate phone presence while confidently managing a high volume of incoming calls.
- Able to work independently
- Proficient in Microsoft Office 365 and computer systems
- Strong organizational skills and ability to multitask
- Excellent written and verbal communication skills
- Excellent attention to detail and ability to maintain confidentiality
- Ability to easily transition from one task to another with interruptions
- Readiness to be a part of the team by assisting where they are needed
Ideal candidate will have worked in Simple Practice EHR.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
This position is a 32 hour per week position with benefits, PTO and Holiday pay. Job Hours will be 9:30am-6:00pm, Monday through Thursday. Additional hours as needed to cover when other team members are on vacation.
Pay: $19.00 - $21.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
