Patient Scheduling coordinator/ EVV Specialist for Home Health Agency
Responsible for all the areas of client intake coordination. Must be a team player as well as work independently to fulfill jobs goal. Must possess and demonstrate excellent communication and organization skills.
Responsibilities:
- Receives case information directly from patients Case Manager, patients, or their relative/ caretaker.
- Collect and maintain complete and accurate patient records
- Verify authorizations for services approved by patients MCO's (Long-Term Care Waver Program)
- Coordinate and schedule daily patient care utilizing agency software (HHA Exchange)
- Enter and activate patients profile on HHA Exchange system. All sections of patient records must be completed.
- Ensure accuracy on each schedule on HHA Exchange calendar and billing reports.
- Maintain daily contact and supervision of HHA's/ CNAs providing services.
- Answer phone and perform Intake.
- Use dashboard to link all calls with services provided and adhere to sate-mandated EVV Compliance.
- Update services Authorizations as needed on HHA Exchange.
- Schedule HHA shifts and send communication to HHAs of open cases to be schedule by area and demographic.
- Perform clerical work like filling, update patients folder and keep log of office supply.
- Billingual (English/ Spanish) is a must!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Medical Specialty:
Education:
- High school or equivalent (Required)
Shift availability:
Work Location: In person