JOB DESCRIPTION
JOB TITLE: Bartender
DEPARTMENT: Front of House
RESPONSIBLE TO: Bar Manager, Assistant General Manager, General Manager, Director of Operations
LOCATION: Chotto Matte – San Francisco
About Us
Chotto Matte is a globally recognized Japanese-Peruvian fusion restaurant group with locations in London, Manchester, San Francisco, and Toronto. Our venues are immersive spaces where vibrant cuisine meets energetic beats, offering guests a unique and engaging dining experience.
Role Overview
As a Bartender at Chotto Matte, you will be responsible for delivering exceptional beverage experiences while providing outstanding hospitality to every guest. You will prepare and serve cocktails, wines, spirits, beer, and non-alcoholic beverages with consistency, precision, and creativity, ensuring our high standards of quality and presentation are maintained. Working closely with the front-of-house team, you will contribute to a seamless service, uphold responsible alcohol service practices, and create a welcoming, energetic atmosphere that reflects the Chotto Matte brand.
Main Responsibilities
Note: This is not an all-inclusive list. Additional duties may be assigned.
- Possess a thorough knowledge of the Chotto Matte concept, beverage program, cocktail menu, wine list, spirits, sake, beer, and non-alcoholic offerings.
- Prepare and serve beverages to company recipes and presentation standards while maintaining consistency, speed, and quality.
- Engage with guests to provide recommendations, answer questions, and deliver exceptional hospitality throughout their experience.
- Ensure the bar is fully stocked, organized, clean, and ready for service at all times.
- Adhere to Chotto Matte's Global Standards of Service and consistently deliver our Steps of Service.
- Accurately process guest orders and payments using the POS system.
- Monitor guest alcohol consumption and practice responsible alcohol service in accordance with all local and state regulations.
- Maintain cleanliness, organization, and sanitation of all bar areas, equipment, glassware, and tools throughout each shift.
- Prepare garnishes, juices, syrups, and other mise en place to ensure operational readiness.
- Assist with inventory management, stock rotation, receiving deliveries, and notifying management of shortages.
- Collaborate closely with Cocktail Servers, Head Servers, Runners, Hosts, and Kitchen teams to ensure efficient and timely service.
- Possess a strong understanding of our global allergen awareness standards and be able to advise guests on beverage ingredients while following allergen procedures at all times.
- Adhere to all health, sanitation, food safety, and responsible alcohol service regulations.
- Ensure all potential and actual hazards are identified, reported, and addressed immediately.
- Work safely at all times to avoid injury to yourself, fellow employees, and guests.
- Maintain the highest standards of personal hygiene, appearance, uniform, and professional conduct.
- Complete all required training and maintain knowledge of the Employee Handbook and Food & Beverage Guides.
- Carry out any other duties as directed by management.
Physical Requirements
While performing the duties of this job, the employee is regularly required to:
- Walk and stand for extended periods.
- Bend forward.
- Kneel down.
- Reach and grasp.
- Push and pull objects.
- Lift and/or move up to 50 lbs., including cases of liquor, beer, and bar supplies.
- Repetitive bending and lifting of items.
- Repetitive arm and hand movements while preparing beverages.
- Work efficiently in a fast-paced environment for extended periods.
Please note that this is not an exhaustive list of tasks and duties but serves as a guideline for daily responsibilities, which may change from time to time.
Required Experience
- 1–2 years of bartending experience in a high-volume restaurant, cocktail bar, or hospitality venue.
- Strong knowledge of classic cocktails, spirits, wine, beer, sake, and mixology techniques.
- Excellent command of the English language.
- Ability to communicate with guests and colleagues in a friendly, professional, and positive manner.
- Strong multitasking and organizational skills with the ability to perform under pressure.
- Self-motivated with a desire to grow and progress within the company.
- Flexible, reliable, and committed.
- Energetic, enthusiastic, and confident.
- Ability to successfully handle difficult situations and resolve guest concerns.
- Current alcohol service certification as required by local or state regulations (or ability to obtain upon hire).
Benefits
- 50% discount when dining with us across all our locations.
- Comprehensive Medical, Dental, and Vision insurance coverage.
- 401(k) retirement plan with a 50% employer matching contribution.
- Paid Sick Leave for your well-being.
- Pet Insurance to take care of your furry friends.
- Commuter Benefits to make your travel easier.
- Cell phone expenditure.
Pay: $19.61 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Referral program
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have open availability?
License/Certification:
- RBS, Food Handler, and Sexual Harassment Certifications (Preferred)
Ability to Commute:
- San Francisco, CA 94108 (Required)
Work Location: In person
