Our progressive Pediatric Dental Practice is seeking a full-time Front Desk / Insurance Coordinator to join our growing team! We’re looking for a professional, organized, and energetic individual who enjoys working in a fast-paced, family-friendly environment.
About the Role
You’ll play an essential role in welcoming patients, coordinating treatment and insurance benefits, and ensuring the office runs smoothly day-to-day. We’ll provide hands-on training in all areas of the front office — from patient check-in to treatment presentation and insurance processing.
Responsibilities
- Greet and check in patients with a warm, professional attitude
- Verify insurance benefits and accurately enter data into the system
- Present treatment plans and review financial options with patients
- Schedule appointments and manage daily office flow
- Handle phone calls, patient inquiries, and follow-ups
- Maintain organized patient records and ensure HIPAA compliance
- Support billing, claims, and other administrative tasks as needed
Qualifications & Skills
- 1+ year of customer service experience (dental preferred)
- Excellent communication and interpersonal skills
- Strong computer and multitasking skills
- Detail-oriented and highly organized
- Ability to work efficiently in a fast-paced environment
- Dental and Eaglesoft experience preferred, but not required
- Bilingual (English/Spanish) Required
Job Type: Full-time
Benefits:
Work Location: In person
