Pay Range: $46800 - $59700 annually
Overall Job Summary
The Assistant Field Operations Manager is responsible for all aspects of operations and oversight of the field office and clinics. The role leads effective operations through Leadership Competencies.
Essential Duties and Responsibilities (Min 5%)
Management of all field office operational issues to include administration, facilities, and inventory
Assist with recruiting, hiring, training, disciplining and evaluating staff at a specific location
Manage office and clinics as directed
Establish, build and maintain relationships with host location staff and animal outreach groups within the field office oversight
Communicate regularly with Field Operations Manager to ensure consistency in how services are provided to pet parents and that operational P&Ps are being executed
Collaborate with the Field Operations Manager on business opportunities pertaining to partner locations
Live our competencies and reinforce our brand promise with our partners, pet parents and team members
Communicate marketing programs to the staff and ensure marketing materials are printed for use
Travel to include community clinics, as needed to effectively drive the business
Travel to headquarters or other field offices to participate in business initiatives pertaining to field operations
Support and participate in weeknight and weekend clinics as well as working on rigs
Other duties or functions as assigned or requested
Required Qualifications
Experience: Experience and comfort with pets of all sizes and temperments, including handling and lifting animals as necessary is preferred. Experience with basic Human Resources principles, basic Accounting/Math principles and operations management implementing best practices is required.
Education: High School Diploma or equivalent is required. Post secondary degree in business administration, management, or operations is preferred. Any suitable combination of education and experience will be considered.
Professional Certifications: None
Preferred knowledge, skills or abilities
Knowledge of business and management principles
Knowledge of principles and processes for providing customer service
Independent judgment and decision-making skills
Detail oriented, ensuring accurate and reliable work product
Strong verbal and written communication skills
Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
Strong organizational, problem-solving and analytical skills
Ability to switch focus rapidly in a fast-paced environment
Basic Computer Skills such as:
Microsoft Office
Time and Attendance/HR Software
Scheduling Database
Working Conditions
Must be able to work for prolonged periods of time in the field, including 12–14-hour days
Must be able to work weekends, varied weekdays and times, occasional overnights
Travel as needed, approximately 20-30%
Physical Requirements
Sitting
Standing (not walking)
Walking
Kneeling/Stooping/Bending
Driving a vehicle
Reaching overhead
Lifting 50+ pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.
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ALREADY A TEAM MEMBER?
You must apply or refer a friend through our internal portal
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CONNECTION
Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.
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EMPOWERMENT
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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OPPORTUNITY
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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Join Our Talent Community
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Nearest Major Market: Philadelphia
