Job Title: Quality Assurance & Training Supervisor
About People's Choice Beef Jerky
People's Choice Beef Jerky is a fourth-generation family business that has been making beef jerky in Downtown Los Angeles since 1929. We value quality, integrity, teamwork, and continuous improvement.
About the Position
We are looking for a hands-on Quality Assurance & Training Supervisor to support our food safety, quality, and employee training programs.
This position works closely with Production Management and Human Resources to ensure products meet quality and food safety standards and employees are properly trained to perform their jobs safely and correctly.
The ideal candidate is comfortable working on the production floor, training employees, enforcing standards, and identifying opportunities for improvement.
Key Responsibilities
Quality Control & Food Safety
- Oversee daily quality control and food safety activities.
- Conduct pre-operational, operational, and quality inspections.
- Ensure compliance with HACCP, GMPs, SSOPs, USDA/FSIS, and other food safety requirements.
- Maintain accurate quality and food safety records.
- Perform product and food-contact surface testing.
- Identify food safety or quality concerns and follow up on corrective actions.
- Support USDA inspections, audits, recalls, and reassessments.
- Review product labels for USDA/FSIS compliance.
- Support requirements for Canadian exports.
- Provide daily guidance and support to Quality Control Technicians.
- Calibrate and verify production equipment.
- Work with management to stop or pause production when there is a food safety or quality concern.
Training & Employee Development
- Partner with HR and management to develop employee training and onboarding.
- Train employees on food safety, quality, safety procedures, and SOPs.
- Conduct quarterly safety training and required refresher training.
- Provide hands-on demonstrations, coaching, and retraining as needed.
- Track employee training and maintain accurate training records.
- Evaluate training effectiveness and identify areas for improvement.
- Support supervisors and leads in reinforcing quality and food safety expectations.
Safety & Team Support
- Reinforce OSHA, PPE, sanitation, and equipment safety requirements.
- Participate in safety investigations and improvement projects.
- Partner with HR and management on employee coaching and corrective actions.
- Assist Production when needed after QC and training responsibilities are completed.
What We're Looking For
- 3+ years of experience in quality control, quality assurance, food safety, or food manufacturing.
- Experience supervising, training, or coaching employees.
- Knowledge of HACCP, GMPs, SSOPs, USDA/FSIS, and OSHA requirements.
- Strong communication and organizational skills.
- Comfortable working in a hands-on production environment.
- Able to enforce standards and provide constructive feedback.
- Bilingual English/Spanish required.
- Meat processing experience is a plus.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Bonus opportunities
- Professional development/tuition reimbursement
- Employee discount
Equal Employment Opportunity
People's Choice Beef Jerky is an Equal Opportunity Employer. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.
Reasonable Accommodation
Reasonable accommodations may be provided to qualified individuals with disabilities or medical conditions in accordance with applicable law.
Job Type: Full-time
Pay: $70,304.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you comfortable with the hours of operations for this position (5:30 AM - 2:30 PM, Monday through Friday)?
- This position may require working beyond the regular schedule, including evenings, weekends, and holidays. Are you comfortable with that?
- How do you ensure consistent quality standards while also identifying training needs and developing effective coaching strategies? Please provide an example of how you have used quality data or performance metrics to improve employee performance and training outcomes.
Education:
Experience:
- Food safety: 3 years (Required)
- Employee engagement: 3 years (Required)
- Food Manufacturing: 3 years (Required)
- Quality control: 3 years (Required)
- HACCP, GMPs, SSOPs, USDA: 3 years (Required)
Language:
Ability to Commute:
- Los Angeles, CA 90021 (Required)
Work Location: In person
