Licensed Insurance Customer Service
Licensed Customer Service Representative – Insurance CSR – State Farm Agent Team Member
Location: Midlothian, VA | Pay: $20–$22/hr (~$40,000–$45,000/year)
Licenses required: Property & Casualty AND Life & Health. Only licensed candidates will be considered.
Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR). If you enjoy helping people, providing exceptional customer service, and want a career in insurance, this is the role for you.
Key Responsibilities:
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Answer customer questions about policies, coverage, billing, and claims
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Build strong relationships through follow-up and guidance
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Conduct needs-based policy reviews to ensure proper coverage
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Support daily operations and assist the Agent and team
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Stay current on licensing, products, and insurance updates
Requirements:
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Active Property & Casualty license
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Active Life & Health license
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Strong communication and organizational skills
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Customer-focused, detail-oriented, and professional
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Comfortable using computers and office systems
Benefits:
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Competitive pay: $20–$22/hr
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Paid vacation and sick/personal time
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Growth opportunities and professional development
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Supportive team environment with long-term career potential
Why Apply:
Make a real difference helping clients protect what matters most while growing your career in a stable, friendly, and professional environment.
How to Apply:
Submit your resume today. Only licensed applicants will be considered.
This position is with a State Farm independent agent, not State Farm Insurance Companies. Employees must meet all licensing and training requirements.
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