About Us
At Superior Automotive Group, we are more than just a collection of dealerships and businesses — we are a growing, family-oriented organization that invests in the people who keep us running. We are looking for dedicated professionals who want to grow with us!
Position Overview
We are looking for a dedicated and customer-focused IT Field Technician to join our team. In this role, you will be the face of our IT Department — traveling to all of our locations to keep our hardware, software, and network infrastructure running smoothly. If you are a hands-on problem solver who takes pride in delivering excellent service and thrives in a fast-paced, multi-site environment, we want to hear from you!
Why Join Superior Automotive Group?
- Comprehensive Medical, Dental & Vision Insurance
- 401(k) Plan with Company Match
- Paid Time Off & Vacation
- Company vehicle provided for travel between locations
- A people-first, team-oriented culture
- Long-term job security with a growing organization
- Employee discounts on products and services
Key Responsibilities
- Travel to various company locations to provide hands-on IT support for end-users, addressing hardware, software, and basic network connectivity issues
- Install, configure, and upgrade workstations, printers, and peripheral devices
- Assist with the physical setup and troubleshooting of network equipment, including routers, switches, and cabling
- Maintain accurate and up-to-date notes on all service requests, troubleshooting steps, and resolutions within the company's ticketing system
- Help track IT inventory, deploy new equipment, and process the retirement and recycling of hardware
- Conduct routine checks and physical maintenance of IT equipment at all sites
Qualifications & Requirements
- Previous experience in IT Helpdesk, Field Tech Support, or a related technical role preferred
- Solid understanding of Windows operating systems, basic networking principles, and standard office hardware
- Must hold a valid driver's license with a clean driving record — a company vehicle is provided
- Must successfully pass a background check and pre-employment drug screen
- Excellent communication skills, a friendly demeanor, and the ability to explain technical concepts clearly to non-technical staff
Physical Demands & Work Environment
- This role requires frequent travel between multiple local and regional office locations
- Must be able to safely lift equipment weighing up to 50 lbs.
Ready to Join Our Team?
If you are looking for a role where no two days are the same and your work makes a direct impact across a growing, multi-site organization, apply today and let's build something great together!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Vision insurance
Application Question(s):
- Our insurance requires employees to be 21+ years of age. Do you meet this requirement?
Experience:
- Field Tech Support: 1 year (Preferred)
- IT Helpdesk: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Fayetteville, AR 72703 (Required)
Work Location: In person
