Yellow Rocket Concepts is a fast-paced, high-energy restaurant group dedicated to providing top-quality food and exceptional service. We are the owners and operators of several concepts, including Local Lime, Big Orange, Taco & Tamale Co., Lost 40 Brewing, Camp Taco, and ZAZA. We have locations throughout Arkansas and Tennessee, and are constantly looking to expand and bring on excited and ambitious team members.
Managers play a key role in successful and efficient day to day operations. They are directly responsible for upholding all company standards by overseeing and managing employee productivity. A manager keeps operations moving and ensures all logs and line checks are completed daily. Managers are expected to be fluent and well-versed in front of house and back of house operations. Management is responsible for continual growth and support in all departments, including in training, developing, and motivating their peers and teammates. A manager is observant and self motivated. This is a critical leadership role. A manager should set an example for the team, through constant servant leadership and leading by example.
MAJOR RESPONSIBILITIES/ACTIVITIES
- Will work rotating open/mid/closing shifts, handling both FOH and BOH daily duties
- Checkouts, table touches, line checks, and proper cash/safe handling procedures
- Supervision of FOH/BOH team members to ensure the daily schedule and labor goals are achieved
- Complete line checks and all necessary opening/closing systems
- Demonstrates exceptional knowledge and the ability to train peers and team members on drink and beverage options, specials, menu items, dietary ingredients, allergens, etc.
- Performs table touches throughout shift, ensuring proper steps of service, flow of shift, & quality/consistency of food
- Handles guest complaints or inquiries, arbitrary disputes, or solving grievances.
- Leads FOH/BOH huddles as well as any other management positions as needed.
- Performs additional reasonable requests or responsibilities by the manager on duty or owners at any time.
- Be available to fill in multiple roles as needed to ensure the smooth and efficient operation of the restaurant as directed by the manager on duty.
- Adhere to uniform, grooming, and appearance standards consistently
- Greet all guests, employees, managers, and administrative staff warmly with an appropriate greeting.
MINIMUM REQUIREMENTS
- Two years restaurant experience required
- Professional communication skills are required
- Ability to take direction, work in a team environment, and work calmly, positively, and effectively under pressure
- Must have problem solving abilities, be self-motivated, and organized
- Must be able to work nights, weekends, and holidays
- Must be able to speak, read, and understand basic cooking directions
WORKING CONDITIONS
- Generally in an indoor setting
- Moderate computer use
- Varying schedule to include evenings, holidays, and extended hours as business dictates
- While performing the duties of this job, the employee is frequently exposed to heat/cold from the environment
- The noise level in the work environment is usually moderate to loud
- Will work near moving or mechanical parts
- May work near toxic/caustic chemicals and with fumes or airborne particles
Job Type: Full-time
Pay: From $53,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
Application Question(s):
- What does hospitality mean to you?
Experience:
- Restaurant management: 1 year (Required)
Language:
- English and/or Spanish (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
