Join EANM as a Tech Triage Technician, who plays a critical role in assessing and prioritizing a patient’s needs over the phone. If you thrive in a fast-paced environment, have strong clinical judgement, and want to make a meaningful impact on patient care – this could be the perfect fit!
Why Choose Us?
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Paid on-the-job training & career advancement opportunities
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Extensive personalized training provided regardless of prior experience
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Internal Career Ladder
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Largest Ophthalmology & Optometry practice in the Southwest
What You'll Do:
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Prioritize eye-related emergencies by assessing patient symptoms to clarify the responsibilities and expectations
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Initiate and manage prior authorizations, advocating for patients & supporting physician- designed treatment plans to preserve vision
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Identify prescription refill needs and collaborate closely with physicians to manage clinical patient care
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Ensure accurate and efficient documentation in the EMR while effectively coordinating patient care
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Apply quick & critical thinking in evaluating symptoms, medical history, and patient circumstances in real time
What We’re Looking For:
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High school diploma or equivalent required
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COA certification required within 90 days of hire (Tech Triage I)
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Experience in ophthalmic subspecialties and scribing preferred
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Strong communication, critical thinking, and multitasking skills
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Must complete required LMS training annually
Benefits We Offer:
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PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
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Medical, Dental & Generous Vision Benefits
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401(k)
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Education Assistance
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Company-paid Life, AD&D, Disability Insurance & more!
** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.
Ready to start a rewarding career? Apply today! Learn more at www.eyenm.com.
Req.# 2855
