Join Summit Credit Union as a Bilingual Peak Member Relationship Specialist!
Are you passionate about helping people and fluent in both English and Spanish? Do you thrive in a fast-paced, member-focused environment and want to make a real difference—every Saturday? Are you longing to work with a team in person? If so, we want you on our team!
At Summit, we believe in making money management easier, more effective, and—yes—more fun for our members. As a Bilingual Peak Member Relationship Specialist, you’ll be at the heart of our mission, connecting with members and building lasting relationships.
- Serve members with excellence via phone and digital channels—voice calls are your top priority!
- Build trust and rapport by understanding members’ needs and recommending products and services that strengthen their financial well-being.
- Solve problems creatively and go above and beyond to exceed expectations.
- Take ownership of member situations, follow up as promised, and help us continually improve our service.
- Work every Saturday in a supportive, climate-controlled environment—perfect for those seeking part-time flexibility.
- Bilingual proficiency in Spanish and English—you’ll be a key resource for our diverse member base.
- A passion for service and a knack for building relationships.
- Experience in member service, call centers, financial environments, or sales (at least two years in two of these areas).
- Strong communication skills and the ability to use digital tools and Microsoft Office.
- A team spirit—you’ll collaborate with colleagues and contribute to our positive workplace culture.
- Part-time role with required Saturday hours
- Opportunities for growth, training, and development
- Work with cutting-edge digital tools in a modern contact center
- Make a real impact in members’ lives—every day!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
