The Beverage Steward at Harvest Market enhances the customer shopping experience, offering recommendations for wine, spirits and beer and showcases local products.
Responsibilities and Duties
- Delivers superior guest service and ensure absolute customer satisfaction
- Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory
- Learns and uses the three E’s: Engagement, Educate, Empowerment
- Establishes and develops relationships with customers by educating them about wines, beers, and/or spirits.
- Enhances the customer shopping experience by recommending/serving wines, beers and spirits, and food and beverage pairings.
- Maintains superior customer service and increasing customer loyalty by having friendly, casual conversations with customers about wines, beers, spirits, food, and beverage pairings.
- Develops and organizes unique customer tasting and sampling events by making the connection between beverages and cheese, meat, seafood, appetizers, entrees, and desserts.
- Ensures the proficiency and profitability of the liquor department by executing marketing plans, monitoring/maintaining inventory levels and replenishing wines, beers, and/or spirit products throughout the day.
- Identifies and executes merchandising and marketing programs to drive sales and profit margins.
- Plans seasonal and major promotional operations with Store Director for out-of-department display placement.
- Plans and organizes “selling events’ each week.
- Understands the process and procedure of wine tasting.
- Encourages and promotes special orders (6-pack purchases and case purchases).
- Maintains liquor department schematics, safety and sanitation.
- Implements the liquor department’s monthly/weekly liquor merchandise plan.
- Continues to become educated on wines, beers, and/or spirits
- Some travel required.
- Able to work weekends, holidays, Friday’s
- Work within company programs, policies and procedures.
- Other duties assigned
Qualifications and Skills
- Passion/purpose
- Thirst for knowledge/curious/inquisitive
- People enthusiast/outgoing
- Genuine
- Good communicator/desire to share
- Trendy/fun
- Honest
- Techie
- Exceptional knowledge of wine, its characteristics and food pairings
- Liquor knowledge including Mixed Drink/Mixology experience
- Understands beer styles, types, and taste profiles
- At least 21 years old
- Self-Motivated
- Organization skills/detail minded
- Leadership skills
Benefits
Full Time Hourly position with benefits that include annual wage reviews, medical, dental, prescription and life insurance, paid holidays, vacations. We are an Associate owned company with a retirement plan that includes an Employee Stock Ownership Plan, Profit Sharing and 401K
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Experience:
- Liquor sales: 5 years (Required)
- Liquor inventoy: 4 years (Required)
Work Location: In person
