POSITION: Eligibility Examiner I (HELPS)
DEPARTMENT: Albany County Department of Social Services
SALARY: $45,428
WORK LOCATION & HOURS: 162 Washington Ave, Albany, NY 12210, 8:30A-4:30P M-F
BENEFITS:
Generous Paid Time-Off NYS Retirement System Work-Life Balance
Health, Dental, Vision and Hearing Tuition Reimbursement Public Service Loan Forgiveness
DESCRIPTION:
Albany County Department of Social Services is seeking applications to fill Eligibility Examiner I vacancies in Reception,
Temporary Assistance, Employment/Daycare and Fair Hearings, SNAP/HEAP and Medicaid Divisions. This is an entry-
level worker who learns the basic state eligibility criteria to determine eligibility of applicants seeking Public Assistance,
Medicaid, Food Stamp and/or HEAP benefits. This level Examiner undergoes intensive training to develop the necessary
skills in applying the appropriate knowledge, skills and abilities in these several programs which are needed in addressing a client’s eligibility for assistance as well as in providing direction in methods necessary for the client to become self-
sufficient. The work requires a comprehensive review and evaluation of applications, records and documents obtained
from the applicant and collateral sources. This position requires in-person interviews with clients.
MINIMUM QUALIFICATIONS: EITHER:
• Graduation from a regionally accredited or New York State registered college or university with at least an Associate’s
degree; OR,
- Graduation from High School or possession of a GED and two (2) years of experience in examining, investigating, or
evaluating claims.
Please submit a resume and transcript with this application.
POINT OF CONTACT FOR INQUIRIES:
[email protected]
Candidates will not have to take an exam for this title. This is a Hiring Emergency Limited Placement (HELP)
Program-designated title. The HELP Program is a temporary program designed to help local government employers
address current staffing issues. Traditionally, the titles filled under the HELP Program required job candidates to
compete in a competitive exam to be considered for employment. For the duration of the program, this title will be
classified as non-competitive and categorized as a “HELP Program” position. At the close of the program, this posi-
tion will revert to competitive class status. Employees occupying positions filled through the HELP Program will be
granted competitive class status without the need to participate in a competitive exam.
