Overview
We are seeking a dynamic and detail-oriented Administrative / Leasing Assistant to join our team! This energetic role is vital in supporting daily office operations, managing leasing processes, and delivering exceptional customer service. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent organizational skills, and possess a passion for helping residents and team members alike. This unique position requires an upbeat, friendly and positive demeanor. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a vibrant community-focused organization.
Responsibilities
- Serve as the first point of contact at the front desk, greeting visitors and residents with professionalism and warmth
- Manage multi-line phone systems, directing calls efficiently and courteously while handling inquiries promptly
- Assist with leasing activities, including data entry, document preparation, and maintaining accurate records using software such as Microsoft Office and MRI Property management software
- Support office management tasks such as filing, proofreading documents, and organizing client files to ensure smooth operations
- Handle confidential information with discretion, ensuring privacy and compliance with company policies
- Coordinate calendar management and schedule appointments or property viewings
- Provide exceptional customer support via phone, email, or in person, addressing questions and resolving issues effectively
Qualifications
- Proven clerical or administrative experience in an office environment, preferably within property management or real estate
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
- Excellent organizational skills with the ability to prioritize tasks efficiently in a busy setting
- Exceptional phone etiquette and communication skills to foster positive client interactions
- Ability to handle confidential information responsibly while maintaining professionalism at all times
- Personal assistant or office management experience is advantageous but not required; training will be provided for the right candidate
Join us in creating a welcoming environment where your organizational talents shine! This role offers an engaging work atmosphere dedicated to supporting our community through efficient office operations and outstanding client service.
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Ability to rotate between three Lancaster County based Apartment Communities
Experience:
- Administrative: 1 year (Required)
License/Certification:
- Real Estate License (Preferred)
Work Location: In person
