Partout dans le monde, grâce aux solutions innovantes conçues et fabriquées par ses équipes, Sagemcom permet au plus grand nombre d'accéder au haut débit Internet, aux divertissements, et à une énergie maîtrisée. Entreprise à mission depuis 2022, Sagemcom est leader technologique dans le monde des télécoms et de l'énergie, et ses équipes s'engagent chaque jour à fournir des solutions sur mesure et responsables, adaptées aux besoins de leurs clients opérateurs télécom et utilities.
Aujourd'hui, notre Groupe est :
- Numéro 1 mondial des solutions haut débit (box internet et services logiciels associés)
- Leader technologique des solutions audio-vidéo (hubs vidéo 4K et Video SoundBox™ )
- Leader européen des solutions smart-grid (comptage communicant, réseaux intelligents, électrification rurale, IoT)
En 2024, Sagemcom a réalisé un chiffre d'affaires de 2.3 milliards d'euros, et s'appuie sur 6 500 collaborateurs répartis dans plus de 50 pays.
Intégrer le groupe Sagemcom, c'est rejoindre un groupe de dimension internationale, où vous pourrez chaque jour relever de nouveaux défis. Si le travail en équipe, l'agilité, la créativité et les nouvelles technologies vous intéressent, rejoignez l'aventure ! »
2026-2230
About Sagemcom
Sagemcom is a leading global technology integrator specializing in broadband, video, and smart energy solutions. Our teams around the world innovate every day to deliver custom, high performance, and responsible technologies to telecom operators and utilities.
Today, Sagemcom is:
- The world's #1 provider of broadband solutions (home gateways and associated software services)
- A leading provider of video and audio solutions (4K video hubs, Video SoundBox™)
- The leading European provider of smart grid solutions (smart meters, smart grids, rural electrification, IoT)
In 2025, Sagemcom reported €2.4 billion in revenue and employs 6,500 people across more than 50 countries.
Committed to sustainability and social responsibility, Sagemcom became a mission driven company in January 2022.
Want to shape the future of connected homes and networks? Join us.
Why join our Dallas R&D team?
- Work on next generation residential gateways and Wi Fi technologies deployed worldwide
- Be part of a global R&D organization with strong local ownership and decision-making
- Collaborate with hardware, RF, software, mechanical, and chipset partners
- See your designs go from concept to mass production
- Thrive in a fast paced, innovative, and multicultural environment
Position Overview
Job title: Lab QA Technician – Software Validation M/F
Location: Sagemcom Dallas US R&D Center
Contract: Full‑time, permanent position
We are seeking a Lab QA Technician to join our R&D organization responsible for broadband products (Internet Gateways), operating in a global engineering environment with teams located in the US, France, and offshore development centers.
In this role, you will contribute to the quality assurance and validation of embedded software and systems, while actively participating in the continuous improvement and modernization of our lab infrastructure, test environments, and quality tools.
Mission statement
As Lab QA technician, you play a key role in ensuring product quality, reliability, and performance, with a clear objective: customer satisfaction and product excellence.
You will support validation activities across development phases, from early prototypes to pre‑certification and customer readiness.
Your main responsibilities include:
Lab Infrastructure and Equipment Management
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Define, specify, and maintain all equipment required for lab activities (RF chambers, traffic generators, automation tools, automated endurance and stability racks etc.)
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Work with suppliers to evaluate, quote, purchase, install, and configure lab equipment.
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Ensure equipment lifecycle management, calibration, and continuous improvement.
Lab Operations
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Define and maintain lab layout and organization to optimize efficiency, scalability, and safety.
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Organize and govern sharing of lab resources across multiple teams and projects.
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Ensure high availability, stability and proper utilization of test environments.
Prototyping & Assembly
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Support preparation of samples for internal testing, customer demonstrations, and certifications.
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Follow procedures to:
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Reprogram device personalization information (login, passwords, serial numbers, MAC addresses..)
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Upgrade and downgrade embedded software / firmware versions.
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Verify correct functionality of all device I/O interfaces.
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Track and document sample configurations and software versions.
Testing and Validation
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Execute software, system-level, and integration testing in lab and, when required, field environments.
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Perform Wi-Fi validation testing, including:
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Coverage and range
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Throughput and performance
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Stability and endurance
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Support validation campaigns by
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Executing test plans and test cases
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Collecting, analyzing, and reporting results
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Identifying defects and supporting root cause analysis
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Reproduce issues reported by engineering teams, customers, or field deployments.
