19Customer Service Representative / Sales Associate / Cashier
Location: Furniture Mecca –5648 Lancaster Avenue Philadelphia, PA 19131
Job Type: Full-Time / Part-Time
About the Role
We are seeking motivated Customer Service Representatives with Sales Experience who are also comfortable working as cashiers. This is not a basic CSR position — this role combines customer service, sales, and checkout responsibilities.
Furniture experience is preferred but not required. Candidates with any sales background (retail sales, phone sales, customer-facing sales, etc.) are encouraged to apply.
You’ll help customers from start to finish — greeting them, assisting with product selection, closing sales, and processing payments.
Key Responsibilities
- Greet customers and provide excellent in-store and phone support
- Actively assist customers with furniture selection and purchasing decisions
- Close sales and work toward personal/store sales goals
- Handle cashier duties: processing payments, financing paperwork, and receipts
- Answer product questions and recommend solutions based on customer needs
- Make outbound follow-up calls on quotes, orders, and leads
- Maintain accurate transactions in the POS system
- Help keep showroom clean, organized, and presentable
- Support deliveries, special orders, and customer follow-ups
What We’re Looking For
- Some sales experience required (retail, phone sales, or similar)
- Comfortable handling money and working as a cashier
- Strong communication skills (in person & over the phone)
- Confident asking for the sale and closing customers
- Customer-focused, reliable, and goal-oriented
- Able to multitask in a fast-paced retail environment
- Furniture or mattress sales experience is a plus (not required)
What We Offer
- Competitive hourly pay + commission opportunities
- Sales training provided
- Growth opportunities within the company
- Supportive team environment
Job Type: Full-time
Pay: $500.00 - $1,000.00 per week
Work Location: In person
