We are looking for a reliable, detail-oriented Embroidery Technician / Production Manager to lead and manage our daily production operations. This is a hands-on role at the heart of our business — you will be responsible for operating embroidery and heat press equipment, keeping orders on schedule, maintaining an organized production area, and ensuring every order goes out accurately and on time.
Key Responsibilities
- Operate commercial embroidery machines and heat press equipment
- Manage and maintain the daily production schedule to keep all orders on track
- Check in incoming orders and materials upon arrival
- Pull and process webstore orders and purchase orders
- Update the production job board daily to reflect current order status
- Inspect, trim, clean, and pack completed orders to quality standards
- Prepare finished orders for customer pickup
- Maintain a clean, organized, and efficient production workspace
- Manage inventory levels and coordinate production supply reorders
- Assist with answering phones and supporting walk-in customers as needed
Qualifications
- Strong attention to detail — accuracy in every order is essential
- Excellent organizational and time management skills
- Ability to multitask and stay calm in a fast-paced production environment
- Must be able to lift and carry boxes up to 50 lbs
- Must be able to stand on your feet for extended periods throughout the shift
- Must have upper body strength for hooping and heat pressing operations
- Positive, team-oriented attitude with a strong work ethic
- Embroidery or production experience preferred — training available for the right candidate
What We're Looking For
The ideal candidate is someone who thrives on variety and knows how to pivot quickly when priorities shift. No two days look the same in our shop — you might be running machines in the morning, managing a rush order at noon, and prepping pickups by end of day. We need someone who can handle that pace, stay organized under pressure, and consistently meet deadlines without sacrificing quality.
You don't need to be an expert from day one — we're happy to train the right person. What matters most is adaptability, reliability, and a genuine commitment to getting every order right.
Pay: $18.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Experience:
- Embroidery: 1 year (Preferred)
Work Location: In person
