Ninham Collection is a leading company in the distribution, manufacturing, and installation of quartz, granite, and quartzite surfaces for residential and commercial projects. We are seeking an organized, responsible, and service-oriented individual to join our team.
Job Overview
Coordinate daily operations related to installations, after-sales services, deliveries, and sales support, ensuring compliance with the processes, policies, and standards established by the company. This role acts as a liaison between customers, sales consultants, installers, the warehouse, and production to ensure an organized and efficient experience.
Responsibilities
- Coordinate installations and services.
- Keep the operational schedule up to date.
- Coordinate with sales consultants, production, the warehouse, and installers.
- Handle calls and assist customers in the offices.
- Follow up on claims and warranty issues.
- Receive templates and manufacturing orders.
- Assist cabinetmakers, contractors, and wholesale clients.
- Handle invoicing using QuickBooks.
- Process payments.
- Operate the cash register.
- Coordinate deliveries.
- Prepare internal orders.
- Organize physical and digital files.
- Provide administrative support to the Sales Department.
Requirements
- Associate or Bachelor’s degree (preferred).
- Experience in customer service or coordination.
- Experience with QuickBooks (preferred).
- High level of organization.
- Proficiency in Microsoft Office.
- Calendar platform management
- Effective communication skills.
- Customer-oriented mindset.
Join us as a Commercial Service Coordinator and play a vital role in delivering top-tier installations solutions! Your technical expertise combined with your passion for customer service will help us drive success while providing an engaging career path filled with growth opportunities.
Pay: $14.00 - $16.00 per hour
Work Location: In person
