Office Manager – Cambridge Dental Center
Cambridge, MA
Join a practice where leadership, teamwork, and patient care come first.
Cambridge Dental Center is seeking an experienced and motivated Practice Manager to lead daily operations, support our clinical team, and help deliver an exceptional patient experience. Our practice includes faculty from Harvard School of Dental Medicine, and we are looking for a leader who can match that standard of excellence. This is an excellent opportunity for someone who thrives in a fast-paced dental environment and takes pride in building an organized, positive, and high-performing practice culture.
What You'll Do
- Oversee day-to-day operations of the dental office
- Lead and support front desk, hygiene, and clinical teams
- Manage scheduling, patient flow, and operational efficiency
- Drive patient satisfaction and ensure a positive office experience
- Assist with staff development, coaching, and accountability
- Monitor office goals, reporting, and performance metrics
- Handle patient concerns and resolve issues professionally
- Ensure compliance with company policies and industry regulations
- Collaborate closely with doctors and leadership to support practice growth
What We're Looking For
- Previous dental office management experience required, dental industry experience is a must
- Strong understanding of dental insurance, treatment planning, and patient financing
- Experience managing teams and coaching staff
- Excellent communication and customer service skills
- Ability to multitask and stay organized in a busy environment
- Knowledge of Carestack software a plus!
- Positive, solutions-oriented leadership style
- Commitment to delivering outstanding patient care
Why Join Cambridge Dental Center?
- Established and growing practice with Harvard School of Dental Medicine faculty on staff
- Supportive leadership team
- Collaborative and patient-focused culture
- Opportunity to make a direct impact on practice success
- Competitive compensation
- Benefits package available
- Career growth opportunities within a respected dental organization
Ideal Candidate
We're looking for a leader who can balance operational excellence with exceptional patient service. The ideal candidate has hands on dental office experience, enjoys building strong teams, creating efficient systems, and helping both patients and staff have a great experience every day.
Apply today and become part of a team dedicated to exceptional dentistry and outstanding patient care.
Pay: $90,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
