Mirsberger Trailers is seeking a Parts Advisor/Specialist to join our growing team. This position plays a key role in supporting customers, technicians, and sales staff by providing parts expertise, maintaining inventory, and delivering exceptional customer service.
We are looking for someone who is organized, customer-focused, dependable, and enjoys working in a fast-paced environment.
Responsibilities
- Assist retail and wholesale customers with parts purchases and inquiries
- Answer incoming phone calls and respond to customer requests
- Prepare quotes and process parts sales transactions
- Order routine inventory and assist with inventory management
- Process special-order parts requests
- Receive, unload, and stock incoming parts shipments
- Maintain accurate inventory records
- Coordinate parts availability with service technicians
- Assist sales personnel with accessory options, pricing, and availability
- Process returns, credits, and warranty parts returns
- Help maintain showroom displays and merchandising
- Work cooperatively with other departments to ensure excellent customer service
Qualifications
- Strong customer service and communication skills
- Organized and detail-oriented
- Ability to manage multiple priorities
- Basic computer skills
- Parts, automotive, trailer, equipment, powersports, RV, or dealership experience preferred but not required
- Ability to lift and move parts inventory
Schedule:
- Full-time
- Monday–Friday
- Rotating Saturday schedule
If you enjoy helping customers, working with inventory, and being part of a team-oriented environment, we'd love to hear from you.
Pay: $22.00 - $28.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Experience:
- auto/rv/trailer parts: 1 year (Preferred)
Language:
Ability to Commute:
- Hilbert, WI 54129 (Required)
Work Location: In person
