. Provide quotes for custom manufactured products
. Enter orders, acknowledge and invoice
. Work closely with Applications, Marketing, Planning and Sales to ensure a seamless customer experience
. Manage customer inventory based on life, targets and production lead times. Expedite orders as needed
. Available for occasional after hour/weekend calls
. Work with transportation companies to provide on time deliveries and PODs
. Process complaints and or returns as needed
. Assist Account Receivables to obtain payments
. Provide reports to sales group or customers as requested
. Reads, understands and is committed to conducting business in accordance to Albany International's Business Ethics Policy. All business of the company should, at all times, be conducted ethically, fairly, honestly and with integrity.