Overview
We are seeking a dynamic and organized Secretary/Receptionist to join our team and serve as the welcoming face of our organization. This role is vital in ensuring smooth daily operations by managing front desk activities, providing exceptional customer service, and supporting administrative functions. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills, including bilingual proficiency, to effectively assist visitors, clients, and staff. Join us in creating a positive and professional environment where your organizational talents can shine!
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel with professionalism and courtesy.
- Handle front desk responsibilities including scheduling appointments, maintaining visitor logs, and managing incoming correspondence.
- Perform data entry tasks using Microsoft Office Suite, Google Workspace, and QuickBooks to keep records accurate and up-to-date.
- Support office management by organizing files, processing invoices, and assisting with bookkeeping activities.
- Provide exceptional customer support by addressing inquiries, offering information, and resolving issues with a friendly attitude.
- Coordinate calendar management for executives or team members, including scheduling meetings and preparing necessary materials.
Requirements
- Proven experience in office administration or clerical roles with strong organizational skills.
- Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace tools, and data entry software.
- Prior experience managing multi-line phone systems and demonstrating effective phone etiquette.
- Bilingual fluency in English and another language preferred to serve diverse client needs effectively.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Demonstrated customer service skills with a professional demeanor and positive attitude.
- Experience with office management software such as QuickBooks or similar bookkeeping tools is a plus.
- Ability to handle confidential information discreetly while maintaining accuracy in proofreading and document review.
- Personal assistant or calendar management experience is desirable for supporting executive schedules. Join us in delivering outstanding administrative support that keeps our organization running smoothly! We value energetic professionals who are eager to contribute their skills in a vibrant workplace dedicated to excellence.
Job Types: Full-time, Part-time
Pay: $22.28 - $26.83 per hour
Work Location: In person
