You will use a cutting edge telephone technology system to handle calls in the following manner:
- Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus).
- Assist callers, answer frequently asked questions, and provide information as supplied to you.
- Take accurate messages when necessary and transmit electronically to other members of our staff.
- Utilize web-based software applications to schedule appointments on behalf of our service department.
- Read and interpret detailed call handling instructions as provided .
- Function as an effective team member with colleagues to accurately serve the needs of our customers.
- General office administration. Other duties as assigned.
Job Requirements:
- Clear, articulate telephone voice.
- Willing to work flexible hours.
- Grammatically correct use of English both spoken and written (bilingual Spanish a big plus)
- Transportation and ability to report to work reliably as scheduled.
Compensation :
- Competitive Pay- $16.00 hourly pay.
- Full Benefits Package – Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness
- Opportunities for growth
- Paid vacation 15 days depending on years of service
- 5 days of sick leave
- Paid leave up to 6 holidays
- Up to 3 days of bereavement leave
- Employee assistance program; and unpaid personal leaves absence (in limited circumstances)
- Employee discount program
- Friendly work environment
