CLEAN MARKET IV DRIP LOUNGE | SERVICES COORDINATOR (Front Desk)
Founded in New York City and now expanded into Las Vegas and Miami, Clean Market is a wellness brand that delivers products and services designed to elevate health and overall well-being. We believe it should feel good to take care of yourself, and that feeling good can transform your life.
Clean Market currently has three full-concept locations in NYC that include a wellness shop, cafe, and treatments including IV Nutrient Therapy, Infrared Saunas, and Lymphatic Drainage Massage. Our newest location at Fontainebleau Miami Beach offers IV Nutrient therapy and select retail offerings. Clean Market IV Drip Lounge at Wynn, and NutriDrip at Fontainebleau are our 2 Las Vegas market locations with a focus on IV Nutrient Therapy, and feature our clean wellness shop. We’re on a mission to feel better, live better, compete better, and look better – with the ultimate goal of living life to the fullest. Founded and funded by seasoned leaders in the wellness industry, Clean Market has become a destination for those looking to refuel and relax.
SERVICE COORDINATOR
REPORTS TO: Assistant Manager, Store Manager
COLLABORATES WITH: Service Coordinators, Leadership, NPs + RNs
A Service Coordinator’s principal goal is to support the leadership team in driving a profitable and customer-centric environment while supporting the overall flow + experience of services within NutriDrip IV drips, and the total business operation.
SALES + PROFITABILITY
- Supports Store Manager in achieving monthly sales goal
- Supports Store Manager in their action plans to impact sales results on a weekly and monthly basis
- Communicates feedback, solution-based ideas, and allocation needs to Store Manager
OPERATIONS
- Maintains a clean and safe working environment according to regulations
- Executes daily booking schedule, opening + closing procedures, and assigned shift tasks as directed by leadership
- Accurately schedules appointments + processes payments using the Zenoti system for both the NutriDrip Lounge and Concierge Services at Wynn & Encore
- Assists Store Manager, as well as store leads with all deliveries + shipments for the total store, including barcoding and merchandising.
- Maintains efficient inventory controls within the retail business unit
CUSTOMER SERVICE
- Provides exceptional customer service to all clients in every scenario
- Shares valuable store and customer feedback with leadership to make improvements in the success of the store.
- Welcomes all clients into the store with a warm and friendly greeting
- Builds rapport with clients by recommending products and services that best suit their needs
- Shares product knowledge with passion and integrity
- Encourages clients to return to the store for another visit, service, product, or event
REQUIREMENTS
- High school graduate or equivalent
- Preferably 1-2 years of spa or comparable experience
- Connection to Clean Market’s wellness driven mission
- Ability to thrive in a fast-paced, rapidly evolving environment
- Possesses strong assessment and decision-making skills
- Ability to lift up to stand for long periods of time and lift up to 30 pounds
CLEAN MARKET OFFERS
- Flexible Schedule
- Discounted wellness services + products
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
Work Location: In person
