Store Manager – Wireless Retail
Full-Time Base Pay + Commission
About the Role
We're looking for a hands-on leader who takes full ownership of their store: the people, the culture, the customer experience, and the bottom line. If you're the type who leads from the sales floor rather than a back office and genuinely cares about the people you work with, this role was built for you.
A background in wireless is a plus, but we care more about your ability to lead a team, run a tight operation, and drive results.
What Success Looks Like
You don't wait for problems to find you; you find them first. Your team is growing, your store is hitting its numbers, and customers leave better than they arrived. You set the standard every shift.
You Might Be a Great Fit If You:
- Take real pride in developing the people around you
- Use data to identify problems early and course-correct quickly
- Coach in real time rather than saving feedback for a formal review
- Stay composed when things get complicated or the pace picks up
- Hold yourself accountable for both your own performance and your team's growth
- Want to build something great, not just keep things running
Day-to-Day Responsibilities:
- Oversee all aspects of store operations on a daily, weekly, and monthly basis
- Actively sell alongside your team while modeling the customer experience standard
- Participate in recruiting and help identify candidates who will thrive in a performance-driven environment
- Onboard new hires and develop your existing team through consistent, real-time floor coaching
- Analyze sales performance regularly and take action before small gaps become bigger ones
- Manage scheduling to balance coverage, fairness, and business needs
- Resolve customer concerns with professionalism and a focus on real solutions
- Maintain compliance with all company policies, training requirements, and operational standards
- Engage with the local community and represent the brand at events and outside activities
- Work a flexible schedule including evenings, weekends, and holidays
- Be available to support other store locations when the business requires it
Minimum Qualifications:
- 18 years of age or older
- High school diploma or GED
- 1+ year of retail sales experience
- 2+ years in a supervisory or management role
- Must be authorized to work in the U.S.
- Must be able to pass a background check
- Strong written and verbal communication skills
- Energetic, organized, and steady under pressure
Nice to Have:
- Experience in wireless or telecom
- Bilingual
- History of building or turning around a team culture
- Proven record of promoting team members into leadership roles
Physical Requirements
This is a floor-based role. Expect to be on your feet for the majority of each shift, working with tablets, POS systems, and retail tools. Occasional lifting up to 15 lbs.
Equal Opportunity Employer
We are an Authorized Retailer of AT&T and an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Reasonable accommodations are available upon request.
Pay: $17.30 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- You must be at least 18 years of age and provide proof of age upon hire. Can you meet this requirement?
Education:
- High school or equivalent (Required)
Experience:
- Wireless Retail Management: 2 years (Required)
- Retail Store Operations: 1 year (Preferred)
- Wireless Retail Sales: 3 years (Required)
Ability to Commute:
- Lake Charles, LA 70605 (Required)
Work Location: In person
