Robot Deployment Operations Manager

inVia Robotics -
Thousand Oaks, CA

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Job Details

$90,000 - $120,000 a year

Qualifications

Team leadership
Bachelor's degree
Linux

Full Job Description

Salary Exempt $90K-$120K

As inVia’s Robot Deployment Operations Manager you are directly in charge of executing the implementation and deployment of InVia’s robotic services into new and existing customer facilities. You are the main point of contact for deployment technicians and engineers providing leadership to successfully execute large scale/global infrastructure deployments into customer fulfillment centers.

JOB RESPONSIBILITIES

Perform site surveys of customer facilities and IT infrastructure with precision and rigor.
Provide Documentation gathered during site surveys to Engineering, Sales Solutions and leadership so smart decisions can be made about how to implement.
Setup racks and totes for new customer infrastructure testing in inVia HQ.
Actively plan, organize and prioritize execution of multiple projects from inception to completion.
Collaborate with multiple internal and external teams via documentation and communications necessary to keep all teams synced over the course of a project.
Act as the primary contact for escalations during implementation phases
Lead temporary labor to perform critical manual tasks while ensuring high quality of work is completed before deadlines expire.
Assess pain points and issues to scale and refine deployment time and reduce operating costs. Work with leadership to implement new processes or vendor changes as appropriate.
Attend daily and weekly meetings to ensure customer expectations are understood and addressed.
Provide status updates that give transparency to leadership
Create meaningful metrics that give value to each project. Provide to leadership weekly.
Create and manage weekly/monthly schedules and resource time allocation while providing transparency to external teams.
Devise solutions in a fast-paced environment for complex issues that arise in the field
Mentor and cultivate team members to succeed
Conduct 90 day and yearly reviews with team members
Conduct 1:1 meeting’s with resources to establish temperature of resources and address their concerns.
Establish career path and growth objectives for all resources
Establish quarterly goals and objectives for individuals and the team
Interview potential candidates for deployment / field-tech positions
Support and maintain office IT infrastructure expansion or reduction based on business need.

JOB REQUIREMENTS

Bachelors degree
Travel
2+ Years Linux
2 + Management experience
2 + networking experience
Ability to work independently
Ability to make decisions / and self-start

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JOB RESPONSIBILITIES

JOB REQUIREMENTS

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