Overview
We are seeking a dynamic and highly organized Office Assistant to join our team! In this vital role, you will be the backbone of our daily operations, ensuring the office runs smoothly and efficiently. Your energetic approach and attention to detail will support various administrative functions, enhance communication, and contribute to a productive work environment. This paid position offers an exciting opportunity for someone eager to develop their automotive skills while making a meaningful impact on our team’s success.
Responsibilities
* Greet customers promptly and professionally, assessing their automotive service needs.
* Provide detailed explanation of services required and recommend appropriate solutions.
* Create and manage service orders, ensuring all necessary information is accurately documented.
* Communicate effectively with technicians regarding customer concerns and service requirements.
* Maintain a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
* Assist in automotive sales by promoting relevant services and products to customers.
* Ensure that all service work is performed correctly and the vehicle is clean.
* Follow up with customers post-service to ensure satisfaction and encourage repeat business.
* Keep the office aria clean (each day)
Requirement
* Proven experience in auto service management or Service Advisor in a automotive shop or dealership settings is required.
* Strong knowledge of automotive systems, including computer diagnostics, brakes, suspension, exhaust, engine repair.
* Excellent customer service skills with the ability to communicate effectively with clients and team members.
* Proficient in-service writing and documentation practices.
* Ability to align customer needs with available services while maintaining a professional demeanor.
* It's imperative that you show up for work on time each day. I can not work with someone who calls in and says, " I can't work today"
* Must be detail oriented, and capable of managing multiple tasks efficiently.
* You must have a valid driver's license (This is a must)
Join us as an Office Assistant where your proactive attitude and organizational expertise will help create a welcoming environment while supporting our team’s operational excellence. This role is perfect for motivated individuals seeking growth in administrative functions within a vibrant workplace!
Pay: $700.00 - $800.00 per week
Work Location: In person
